Service Contracts Excellence Manager

Were looking for a Contracts Excellence Manager to shape and elevate our global contract management approach driving improved financial performance smarter commercial decisions and best-in-class service offerings.

This is a high impact strategic role where youll partner across regions and functions to optimise a complex portfolio of service contracts influence pricing and renewals and enable the business to win and deliver profitable agreements globally.

Youll combine commercial insight analytical rigour and stakeholder leadership to drive continuous improvement and deliver measurable business value.

The role will be based from our site in Hemel Hempstead however we do operate a hybrid working model. 

What Youll Be Doing

• Build and maintain a clear view of our global service contract portfolio tracking performance against business cases
• Lead initiatives to evolve and strengthen our contract management capabilities
• Identify and drive opportunities to increase revenue improve margins and optimise pricing & renewals
• Monitor contract risk performance and complianceensuring effective governance is in place
• Develop and implement tools templates policies and processes to standardise best practice
• Support and mentor regional contract specialists sharing knowledge and building capability
• Lead contract performance reporting business planning and forecasting
• Partner with Sales Finance Legal and operational teams to support key commercial initiatives
• Contribute to the design of new service offerings and service level agreements

Qualifications :

• Proven experience managing and optimising high value (m) service contracts
• Track record of delivering revenue growth margin improvement and commercial performance
• Experience developing commercial or contract management frameworks tools or processes
• Comfortable influencing and leading across a matrix organisation
• Background in engineered products services or B2B/B2G environments
• Experience working across international markets

Skills & Knowledge

• Strong commercial and financial acumen
• Expertise in pricing negotiation and contract development
• Analytical mindset with the ability to turn data into actionable insights
• Understanding of contract law fundamentals
• Project/programme management and change management capability
• Risk identification and mitigation experience

Desirable

• Knowledge of SAP
• Formal contract law qualification
• Additional language skills German or French. 

Additional Information :

We offer

Join us and well help build your career with excellent training and opportunities for career growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.

Join us and work for a world-leader with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)

Remote Work :

No

Employment Type :

Full-time