Service Desk Manager Jobs in Alexandria

We are seeking a highly organized and customer-focused Reservation Supervisor to join our team at Movenpick Resort Aswan Egypt. As a Reservation Supervisor you will supervise the operations of the reservation department during shift by assisting to coordinate operational plans to meet hotel sales t...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline th...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline th...

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Service Desk opera...

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency....

EOE/AA/Disabled/VeteransA Front Desk Manager supervises the activities managed at the hotel front desk including check-in/check-out Guest requests concierge services and promotion of in-house activities.What will I be doingAs a Front Desk Manager you will oversee the front office activities between...

What success looks like in this role: Role OverviewProvides operational leadership for Service Desk services supporting a Federal Government client.Ensures delivery of high-quality IT support in line with contractual SLAs government standards and customer expectations.Key ResponsibilitiesService Des...

DescriptionPOSITION SUMMARYProcess all guest checkins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document excepti...

Job Introduction BBC Arabic is the largest of the BBCs forty language services providing multimedia content on BBC platforms and through social media to our Arabic speaking audiences in the Middle East and across the world 24 hours per day seven days a week.Our output is contemporary in style and ou...

Job Introduction BBC World Service is an international multimedia broadcaster part of BBC News delivering a wide range of language and regional services and working increasingly with other parts of BBC News to serve global audiences. It uses multiple platforms to reach its weekly audience of over 30...

Job Introduction BBC Arabic is the largest of the BBCs forty language services providing multimedia content on BBC platforms and through social media to our Arabic speaking audiences in the Middle East and across the world 24 hours per day seven days a week.Our output is contemporary in style and ou...

  Maintains complete knowledge of and complies with all departmental policies / service procedures /standards. Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended.Anticipates guests needs responds promptly and acknowledges all guests however busy...

Sending Pre Arrival email 3 days prior to arrival including offering other services within the resort that is related to the guests purpose of visitDevelop Sales Coaching plans to maximize Vacation Planners productivity and department revenueCompile data for Phone Observations in order to identify b...

We are seeking a dynamic and customer-focused Reservation Supervisor to join our team in the beautiful coastal resort city of Sharm El Sheikh Egypt. As a key member of our Front Office Department you will play a crucial role in ensuring seamless guest experiences and optimizing our reservation proce...

Manage incoming calls and direct them appropriately.Welcome visitors and ensure professional hospitality standards.Coordinate meeting room bookings and meeting setup.Handle courier services and incoming/outgoing mail.Manage inbound leads and ensure accurate logging in the CRM system.Update CRM recor...

DescriptionPOSITION SUMMARYOversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests changes and cancellations received by phone fax or mail. Iden...

Job Title: IT Service Desk Support Technician Company: RayaCX Location: 6th of October City Egypt Contract Details: Full-time RayaCX is a leading customer experience management company that provides innovative solutions to businesses worldwide. We are currently seeking a highly motivated and skilled...

About Capgemini Capgemini is a global business and technology transformation partner helping organizations to accelerate their dual transition to a digital and sustainable world while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340000 team members i...

Job Summary:The Manager Service Desk is responsible for owning and leading the day-to-day operations of the Service Desk team ensuring timely high-quality technical support to all talabat users across markets. Acting as a bridge between the IT Service Delivery Manager and frontline engineers this r...