Service Desk Manager Jobs in Cairo

Job Summary:The Manager Service Desk is responsible for owning and leading the day-to-day operations of the Service Desk team ensuring timely high-quality technical support to all talabat users across markets. Acting as a bridge between the IT Service Delivery Manager and frontline engineers this r...

Permanent Position: Service Desk Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions to help businesses improve their customer service and overall customer experience. Our team is dedicated to delivering exceptional...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelIntern/TraineeJob Description & SummaryAt PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations stream...

We are seeking a highly skilled and detail-oriented Senior General Accountant to join our dynamic finance team. The ideal candidate will be responsible for managing the full life cycle of finance activities with expertise in Accounts Receivable (AR) Accounts Payable (AP) and General Ledger (GL) func...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

DescriptionJOB SUMMARYPosition directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.CANDIDATE PROFILEEducation and Experience High...

Permanent Position: IT Service Desk Team Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and overall customer satisfaction. Our team is made up...

DescriptionPOSITION SUMMARYAnswer record and process all guest requests questions or concerns via telephone email chat and mobile communication devices. Operate telephone switchboard process guest requests for wake-up calls and connecting and directing calls to the appropriate extension. Receive rec...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline th...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline th...

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Service Desk opera...

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency....

What success looks like in this role: Role OverviewProvides operational leadership for Service Desk services supporting a Federal Government client.Ensures delivery of high-quality IT support in line with contractual SLAs government standards and customer expectations.Key ResponsibilitiesService Des...

Job Introduction BBC Arabic is the largest of the BBCs forty language services providing multimedia content on BBC platforms and through social media to our Arabic speaking audiences in the Middle East and across the world 24 hours per day seven days a week.Our output is contemporary in style and ou...

Job Introduction BBC World Service is an international multimedia broadcaster part of BBC News delivering a wide range of language and regional services and working increasingly with other parts of BBC News to serve global audiences. It uses multiple platforms to reach its weekly audience of over 30...

Job Introduction BBC Arabic is the largest of the BBCs forty language services providing multimedia content on BBC platforms and through social media to our Arabic speaking audiences in the Middle East and across the world 24 hours per day seven days a week.Our output is contemporary in style and ou...

Sending Pre Arrival email 3 days prior to arrival including offering other services within the resort that is related to the guests purpose of visitDevelop Sales Coaching plans to maximize Vacation Planners productivity and department revenueCompile data for Phone Observations in order to identify b...

Manage incoming calls and direct them appropriately.Welcome visitors and ensure professional hospitality standards.Coordinate meeting room bookings and meeting setup.Handle courier services and incoming/outgoing mail.Manage inbound leads and ensure accurate logging in the CRM system.Update CRM recor...

DescriptionPOSITION SUMMARYOversee accuracy of room blocks reservations and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests changes and cancellations received by phone fax or mail. Iden...