YouthBuild Career Coach

JOB TITLE:YouthBuild Career Coach

DIVISION:Youth Services

DEPARTMENT:YouthBuild

LOCATION:Youth Reengagement Center 9215 Michigan Avenue Detroit MI 48210 (Southwest)

REPORTS TO:Lead Youth Career Coach

FLSA STATUS:Non-Exempt/Hourly

CLASSIFICATION: Full-Time Regular

APPROVED DATE: 10/7/2025

JOB SUMMARY:The YouthBuild Career Coach provides intensive case management guidance and support services to youth participants ages 1624 helps participants address barriers to success coordinates supportive services monitors progress and ensures participants meet program grant and compliance standards. This position also supports leadership development and service-learning projects.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Provide intensive case management to YouthBuild participants ensuring wraparound support that addresses educational vocational and personal barriers.
2. Conduct regular progress reviews updating Individual Service Strategies (ISS) in alignment with YouthBuild USA requirements.
3. Provide or arrange for supportive services such as housing assistance food security childcare planning healthcare/mental health services substance abuse counseling legal aid and re-entry services for justice-involved youth.
4. Facilitate or co-facilitate trauma-informed workshops and sessions that build resilience leadership and life skills.
5. Develop strong relationships with community-based organizations employers trade unions apprenticeship programs and education providers to connect participants with opportunities.
6. Collaborate with staff to integrate leadership development community service learning and academic/vocational progress into holistic case management.
7. Monitor document and report participant attendance performance milestones and outcomes to ensure compliance with SER Metro-Detroit and YouthBuild USA policies as well as federal grant standards.
8. Attend regular service learning and leadership development sessions often held in the community.
9. Participate in National training and development programming twice annually.
10. Adheres to YouthBuild USA policies and procedures as well as SER Metro-Detroit organizational policies.
11. Support data collection reporting and audit preparation to meet all grant requirements performance benchmarks and monitoring visits.
12. Actively contribute to retention and follow-up strategies supporting participants during enrollment and for 12 months post-program as required.
13. Attend professional development sessions staying current with best practices in youth development trauma-informed care and workforce readiness.
14. Serve as an advocate for youth both inside and outside the program promoting equity opportunity and community connection.
15. Develops and maintains a working relationship with program participants and staff to ensure that concerns/barriers to successful program completion are addressed and resolved appropriately.
16. Maintains participant records ensuring documentation of all program activities attendance records progress reports and other information as required.
17. Attends meetings as required to address participant concerns.
18. Contributes to the team effort by performing other duties as assigned.

SUPERVISORY RESPONSIBILITIES:None

JOB QUALIFICATIONS:

1. Bachelors degree or equivalent education and experience in human services youth development counseling or related fields.
2. At least 4 years of experience providing case management youth development workforce development or related human services.
3. Demonstrated experience working with opportunity youth (disconnected from school and work) including youth facing multiple barriers (e.g. homelessness foster care justice-involvement) inclusive of individuals with lived experience.
4. Knowledge of trauma-informed practices and ability to apply motivational interviewing and strengths-based approaches.
5. Strong understanding of workforce development systems apprenticeship pipelines and community resource networks in Detroit.
6. Bilingual language skills in English/Spanish or English/Arabic is preferred.
7. Working knowledge of local community services and agencies.
8. Computer skills necessary to maintain various records and reports. Proficiency with case management databases (such as OSMIS GPMS and LaunchPad) and Microsoft Office.
9. Interpersonal skills necessary to build positive relationships with program participants and various support agencies.
10. Excellent organizational written and verbal communication skills.
11. Mental ability to handle pressures related to performing multiple tasks requiring concentration and attention to detail and dealing with multiple individuals from diverse backgrounds and varying levels of need.
12. Physical ability to sit at a computer for extended periods of time.
13. Must be willing to work a flexible schedule including evenings/weekends as well as active participation in service-learning projects.
14. Must have a valid Michigan Drivers license. Incumbent must also have reliable transportation to attend meetings outside of the office as needed.
15. Must obtain a Michigan chauffeurs license within 90 days of employment.

PHYSICAL DEMANDS:The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this job the employee is regularly required to see talk and hear. The employee is frequently required to stand walk sit for extended periods of time and have sufficient hand arm and finger dexterity to operate a phone computer keyboard and other office equipment. Must be able to lift a minimum of 10 pounds.

WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - This job operates in a normal school environment with a noise level which is at times moderately loud with little discomfort due to noise dirt dust and the like. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.

Equal Opportunity Employer

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice.