Wyndham Westward Look Grand Resort & Spa Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes smooth check-ins and friendly farewells. Youre the face of the hotel making every interaction feel effortless and inviting. Behind the scenes you keep the front desk humming with precision juggling reservations requests and surprises like a hospitality ninja. If you love turning first impressions into lasting memories this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly confidently and with a smile. Whether its chatting with guests or coordinating with the team you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up youre already on it. You think fast act smart and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations check-ins check-outs and financial details No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical Dental and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Westward Look Wyndham Grand Resort & Spa provides an upscale Southwestern workplace set on 80 acres in the Sonoran Desert. Originally built as a haciendastyle home in 1912 the resort blends historic character with modern amenities. Team members support 241 guest rooms each with a private balcony and desert views along with onsite dining the Sonoran Spa three pools hot tubs and horsebackaccessible nature paths. Located near Sabino Canyon Saguaro National Park and Tucson Mall the property attracts both leisure guests and outdoor enthusiasts. Its a scenic resortstyle environment ideal for staff who enjoy delivering warm hightouch hospitality.

Required Experience:

Unclear Seniority