WW Sales Business Process Reengineering (Business & Education) Manager

Imagine what you could do here. At Apple great ideas have a way of becoming great products services and customer experiences very quickly. Bring passion and dedication to your job and theres no telling what you could accomplish. Are you a strategic problem solver who excels at cross-functional execution Do you love to solve problems and have an uncanny knack for connecting the dots As part of our Worldwide Sales Business Process Re-Engineering (BPR) group you and your team will be responsible for planning and implementing strategies programs tools and processes that enable the business to drive sales improve customer experience and innovate the way we lead and support one of the largest channel operations in the world. These solutions are typically new technical capabilities and/or the transformation of business processes to support continuously evolving sales motions expanding geo coverage and routes-to-market and growing complexity of sales plays.

Apples Worldwide Sales Business Process Re-engineering (BPR) team is seeking an accomplished and visionary Senior Manager to lead Product Management aimed at optimizing and centralizing our global sales processes supporting our Business u0026 Enterprise team. As a people leader you will be responsible for leading a team of BPR professionals overseeing complex programs and projects and driving significant improvements in sales and process efficiency effectiveness and customer experience across Apples diverse sales channels. You will partner closely with senior leadership across Sales Sales Operations Finance Legal and Sales Engineering to find opportunities design innovative solutions and implement transformative changes that support Apples continued growth and market leadership.

Strategic Leadership u0026 VisionnDefine and champion the BPR roadmap for Worldwide Sales aligning with overall business objectives and strategic and prioritize key capabilities and process improvement opportunities across the partner management lifecycle as part of the overall sales lifecycle to bring standardization and efficiency and ensure visibility and insights for senior and articulate a clear vision for process excellence within WW Leadership u0026 DevelopmentnLead mentor and develop a high-performing team of BPR analysts project managers and/or Salesforce solution architects fostering a culture of innovation collaboration and continuous guidance coaching and performance feedback to ensure team members achieve their full potential and deliver exceptional resource allocation and project assignments to maximize team team members resolve conflicts and optimize team competing priorities to develop a robust roadmap and project and Project ManagementnOversee the end-to-end lifecycle of multiple complex BPR programs and projects ensuring timely delivery adherence to scope appropriate prioritization and achievement of desired an execution model that ensures end-to-end cross-functional alignment planning and collaboration for dependent capabilities in a highly complex and apply an operating model that serves our specific business needs and brings agility quality and speed to program execution user adoption and change program budgets risks and dependencies Design u0026 OptimizationnLead the analysis of current-state sales processes identifying inefficiencies bottlenecks and areas for future-state processes that use procedures technology and data-driven insights to enhance sales productivity and customer thorough process documentation including process flows protocols and standard operating Engagement u0026 Change ManagementnBuild strong collaborative relationships with senior leaders and cross-functional partners across WW Sales Sales Operations Finance Legal Sales Engineering and and gain consensus for proposed changes effectively communicating the value proposition and impact of BPR staff meetings SteerCos and regional updates guiding the team on strategy agenda setting and managing risks and the right level of communication up and down the chain to drive desired outcomes and effective polished executive presentations and use data storytelling to communicate effectively and engage and implement comprehensive change management strategies to ensure successful adoption of new processes and Measurement u0026 ImpactnEstablish clear metrics and indicators to measure the success and impact of BPR performance post-implementation analyze results and drive continuous iteration and findings and recommendations to executive leadership.

Approximately 10 years of experience in Product Management Channel Sales Business Operations Management Consulting or a related field with a strong focus on sales knowledge of B2B Enterprise u0026 Education sales processes.n5 years of proven experience leading and managing teams including experience managing expertise in sales methodologies sales tools (e.g. CRM Partner Portal and Reporting) and the end-to-end sales lifecycle in a global success leading large-scale complex process transformation programs from conception to successful analytical problem-solving and critical thinking skills with the ability to translate complex business challenges into actionable communication presentation and interpersonal skills with the ability to influence and engage diverse audiences including executive understanding of change management principles and experience driving organizational to thrive in a fast-paced dynamic and ambiguous environment managing multiple priorities working in a global organization understanding regional nuances and driving global standardization where appropriate.n

MBA or Masters degree or equivalent in Lean Six Sigma PMP or Agile with data analytics and visualization tools (e.g. Tableau SQL).nWorking experience with Salesforce with Apples product ecosystem and sales degree or equivalent experience in Business Operations or Engineering.