Wheelchair Agent (PAA)

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time we have developed to become a critical partner in the global aviation industry delivering time-critical logistics services at over 300 locations in 65 countries across 6 continents.

But at the heart of our business is our people.

Role Purpose

Responsible for assisting and transporting airline passengers requiring assistance including wheelchair assistance at the airport.

What you will be doing

• Push wheelchair passengers to and from gates

• Roll customer-occupied wheelchair safely down the jet bridge

• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair

• Complete any necessary wheelchair or incident reports

• Follow dispatcher gate orders

• Maintain a friendly and positive attitude and is attentive to each passengers individual needs; by assisting passengers with any problems questions or concerns

• Maintain professional working relationships with fellow employees supervisors managers airline employees and airport authorities

• Exceed customer service standards

• Carry out other duties as assigned

Safety Security Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health safety and wellbeing of yourself and others in accordance with provided information training and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff all areas of our business there is a potential risk to the health safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

• Ability to work various shifts

• Strong customer service skills

• Strong verbal and communication skills

• Able to hear and respond to the spoken voice and to audible alarms generated by terminal environment

• Able tolift upto 70lbs.

• High School Graduate or General Education Degree (GED) is preferred

• Ability to obtain an airport badge

• Must be 18 years of age and eligible to work in the US

• Must be able to pass criminal background check and a drug screen

• Must possess a valid Drivers License

Pay: $12.00 Hourly Tips

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex race disability age sexual orientation gender reassignment religion or belief marital status pregnancy and maternity. We strive to create an inclusive working environment where the different knowledge perspectives experiences and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

Application Instructions

Is this role ticking all the boxes for you If so please click apply now!

Required Experience:

Unclear Seniority