Warehouse Operations Manager

Warehouse Operations Manager

High-Volume Distribution Facility

Position Summary

The Warehouse Operations Manager is responsible for overseeing daily operations within a high-volume distribution or fulfillment facility. This role ensures operational efficiency inventory accuracy safety compliance productivity performance and on-time shipping and receiving activities. The ideal candidate will have strong leadership experience managing large teams in fast-paced warehouse environments while driving continuous improvement and operational excellence.

Key Responsibilities

• Manage day-to-day warehouse operations including receiving shipping inventory control picking packing replenishment and order fulfillment.
• Lead develop and supervise warehouse supervisors team leads and hourly associates in a high-volume environment.
• Monitor workflow labor utilization productivity and operational KPIs to ensure performance goals are achieved.
• Drive continuous improvement initiatives focused on efficiency quality safety and cost reduction.
• Ensure accurate inventory management through cycle counts audits and process controls.
• Maintain compliance with OSHA regulations company safety standards and warehouse operating procedures.
• Coordinate staffing levels scheduling and labor planning to meet operational demands and customer service expectations.
• Partner with transportation customer service procurement and production teams to ensure smooth operational flow.
• Analyze operational reports and metrics to identify trends gaps and opportunities for improvement.
• Oversee training and onboarding of warehouse personnel to ensure proper procedures and productivity standards are maintained.
• Ensure proper maintenance and utilization of warehouse equipment including forklifts pallet jacks conveyors and RF scanning systems.
• Support implementation and optimization of WMS (Warehouse Management Systems) and operational technology.
• Maintain high standards for housekeeping organization and facility cleanliness.
• Manage escalated operational issues and implement corrective action plans when needed.

Qualifications

• Bachelors degree preferred or equivalent warehouse leadership experience.
• 5 years of warehouse operations leadership experience in a high-volume distribution manufacturing or fulfillment environment.
• Proven experience managing large teams in fast-paced operations.
• Strong knowledge of warehouse operations inventory management shipping and receiving processes.
• Experience with WMS systems RF scanners and inventory control systems.
• Strong leadership communication problem-solving and organizational skills.
• Ability to analyze operational data and implement process improvements.
• Knowledge of OSHA and warehouse safety regulations.
• Forklift certification preferred.

Preferred Experience

• High-volume e-commerce retail distribution manufacturing or 3PL experience.
• Lean manufacturing or continuous improvement experience.
• Experience managing multi-shift operations.
• Bilingual English/Spanish is a plus.

Key Performance Metrics

• On-Time Shipping Performance
• Inventory Accuracy
• Order Fulfillment Rates
• Labor Productivity
• Safety & OSHA Compliance
• Quality & Error Reduction
• Employee Retention & Engagement

Work Environment

• Fast-paced warehouse and distribution environment.
• Ability to stand walk lift and move throughout the facility for extended periods.
• May require flexibility for evenings weekends or peak production schedules.

Required Experience:

Manager