VP, Sales & Customer Experience DEWALT Construction Technology
Job Location:
Towson, MD - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
VP Sales & Customer Experience - DEWALT Construction Technology
The Company
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who MakeTheWorld.Join our top-notch team of more than43500high-performing professionals globally who are making their mark on some of theworlds most beloved brands including DEWALT STANLEY CRAFTSMAN BLACKDECKER and other strong brands.
DEWALT Construction Technology
DEWALT Construction Technology is transforming the jobsite through innovative solutions that combine hardware software AI and IoT to deliver productivity safety and operational excellence for the construction industry. As a leader in construction technology we are committed to building a world-class product organization that delivers value to our customers and drives business growth.
The Role
The VP Sales & Customer Experience - DEWALT Construction Technologyis a senior executive responsible for driving revenue growth market expansion and strategic partnerships across the construction technology portfolio. This leader will oversee all sales customer experience and business development functions ensuring alignment with organizational goals and fostering a culture of innovation collaboration and high performance.
Reporting to the VP Construction Technology this leaderwill play a critical role in shaping go-to-market strategies developing new business opportunities (including robotics and advanced technologies) and delivering exceptional value to customers and partners.This position can bebasedremotely with travel as.
Primary Accountabilities
Strategic Leadership & Vision
Develop and execute the overall sales and business development strategy for the Construction Technology division including SaaS hardware and robotics solutions.
Lead mentor and develop a high-performing team of directors and their respective teams fostering a culture of accountability innovation and continuous improvement.
Set clear performance goals KPIs and expectations for all direct reports and their teams.
Serve as a key member of the executive leadership team contributing to company-wide strategy and decision-making.
Revenue Growth & Market Expansion
Own anddeliver onambitious revenue growth and profitability targets across all product lines and customer segments.
Identifyand prioritize new business opportunities including untapped markets strategic partnerships and emerging technologies.
Oversee the development and execution of commercialization strategies for new products including robotics and IoT solutions.
Develop and evolve comprehensive sales strategies to deliver growth through the co-commercialization of technology and DEWALT hardware.
Drive customer acquisition retention upsell and cross-sell initiatives in collaboration with Sales and Customer Experience teams.
Customer Experience & Success
Championa customer-centric culture ensuring world-class support onboarding and ongoing value realization for all clients.
Oversee the Director of Customer Experience to ensure seamless customer journeys high satisfaction and strong retention metrics.
Leverage customer insights and market feedback to inform product development and service enhancements.
Cross-Functional Collaboration
Collaborate with Product Engineering Marketing and Operations to align business development and sales strategies with product roadmaps and market needs.
Ensure effective communication and alignment across all teams to deliver integrated solutions and maximize customer value.
Business Development & Partnerships
Build andmaintainstrong and honest relationships with customers and industry partners.
Lead the identification negotiation and management of strategic partnerships alliances and high-value contracts.
Represent the company at industry events conferencesand withkey stakeholders to enhance brand presence and thought leadership.
Operational Excellence
Ensure the implementation of best practices in sales operations account management and customer success.
Overseeaccurateforecasting pipeline management and reporting for all business development and sales activities.
Drive the adoption of technology and analytics tools tooptimizeperformance and decision-making.
Candidate Profile
Stanley Black & Decker seeks a strategic thinker with strong business acumen anda proventrack recordin driving innovation and operational excellence.Theappropriate candidatewill bringexceptional leadership and stakeholder engagement skills thrive in complex matrixed environments andispassionate about developing talent and fostering a collaborative culture.
Bachelors degree in Business Engineering Marketing or related field (Masters or MBA preferred).
10 years of progressive experience in sales business development or customer success within technology-driven industries (construction technology SaaS robotics or related fields).Familiarity with MSUITE or similar platforms is strongly preferred.
Experience incommercialconstruction industry pre-fabricationand familiarity with the procurement of toolsanchorsand accessories a plus.
5 years of senior leadership experience managing multi-disciplinary teams and director-level reportsin high-growth innovative environments.
Proventrack recordof achieving and exceeding revenue and growth targets.
Strong strategic thinking analytical and problem-solving skillswith a demonstrated ability to manage complex escalations and negotiate high-value contracts.
Exceptional leadership communication and relationship-building abilities.
Experience with commercialization ofnew technologiesand go-to-market strategies.
Experience with enterprise sales account-based marketing and customer success best practices.
Willingness to travel as(up to 30%).
The Details:
You willreceive a competitive salary and a great benefits plan including:
Medical dental life vision wellness program disability 401(k) Employee Stock Purchase Plan paid timeoff and tuition reimbursement.
Discounts on Stanley Black & Decker tools and other partner programs.
And More:
We want our company to bea placeyoullwant to be and stay. Being part of our team means youget to:
Grow:Be part of our global company with 20 brands to grow and develop your skills along multiple career paths.
Learn:Have access to a wealth of learning resources including our digital learning portal.
Belong:Experience an awesome place to work where we have mutual respect anda greatappreciation for diversity equity and inclusion.
Give Back:Help us continue to make positive changes locally and globally through volunteerism giving back and sustainable business practices.
You will getthat pride that comes from empowering makers doers protectors and everyday heroes all over the world. Wearemore than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader inindustrial. Wearevisionaries and innovators. As successful aswevebeen in the past we have so much further to go.Thatswhere you come in. Join us!
This is the lowest to highest annual full-time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level geographic location job-related knowledge skills qualifications experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker.
The salary range listed in this job posting reflects the range for the primary location specified. The salary range may vary for other locations.
The successful candidate may be eligible for annual merit increases.
Medical dental life vision disability401(k) Employee Stock Purchase Plan paid time off and tuition reimbursement in addition to programs & benefits in support of your well-being.
Discounts on Stanley Black & Decker tool sand other partner programs.
We Dont Just Build The World We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative tech-driven and highly collaborative team environment supported by over 43500 professionals in 60 countries across the globe. Here youll get the unique chance to impact some of the worlds most iconic brands including STANLEY TOOLS DEWALT CRAFTSMAN MAC TOOLS and Black Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
Were the Worlds largest tool company. Were industry visionaries. Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art smart factory products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843 but that hasnt stopped us from evolving into a vibrant diverse global growth company.
What Youll Also Get
Career Opportunity: Career paths arent linear here. Being part of our global company with 60 brands gives you the chance to grow and develop your skills along multiple career paths.
Benefits & Perks
Youll get a competitive salary and a comprehensive benefits plan that includes medical dental life vision wellness program disability retirement benefits Employee Stock Purchase Plan Paid Time Off including paid vacation holidays & personal days and tuition reimbursement. And of course discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.
Learning & Development:
Our lifelong learning philosophy means youll have access to a wealth of state-of-the-art learning resources including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because thats how the best work gets done. Youll find we like to have fun here too.
Purpose-Driven Company:
Youll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism giving back and sustainable business practices.
EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veterans status or any other protected characteristic.
If you require reasonable accommodation to complete an application or access our website please contact us at or at . Due to volume we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.
Required Experience:
Exec
About Company
Headquartered in the USA, Stanley Black & Decker is the world’s largest tool company with 50 manufacturing American facilities and more than 100 worldwide.
