VP, Information Technology Services

Staff Headcount: 35

Meet ARC-PA

The Accreditation Review Commission on Education for the Physician Assistant (ARC-PA) serves as the nations independent accrediting organization for physician assistant (PA) educational programs. At its core ARC-PA exists to ensure that future PAs receive a high-quality education by establishing accreditation standards and evaluating programs across the country. Its work ultimately supports one important goal: preparing competent healthcare professionals who will provide exceptional care to patients.

Behind that mission is a team of dedicated professionals who are passionate about excellence collaboration and continuous improvement. As a fully remote financially stable organization ARC-PA has built a culture rooted in integrity accountability and service. The team partners closely with PA programs offering guidance conducting accreditation reviews and site visits and helping institutions navigate the accreditation process with consistency and transparency.

As the physician assistant profession continues to grow ARC-PA is investing in its own future as well. The organization is strengthening its leadership team expanding operational capacity and implementing new technologies including Salesforce to improve efficiency enhance collaboration and better support PA programs nationwide. Its an exciting season of growth creating meaningful opportunities for leaders who want to shape the future of healthcare education while serving an organization with a clear and lasting mission.

About the VP of Information Technology

ARC-PA is seeking its first-ever Vice President of Information Technology Services a newly created executive leadership role that reflects the organizations commitment to investing in its future. Reporting directly to the President and CEO the VP of IT will serve as a strategic partner to the Executive Leadership Team ensuring technology not only supports the organizations day-to-day operations but also advances its long-term mission. This leader will develop and execute a multi-year technology strategy oversee the continued implementation and optimization of enterprise platforms like Salesforce strengthen cybersecurity and data governance and manage the organizations technology budget and vendor relationships. More than a technical expert ARC-PA is looking for a collaborative business-minded leader who can translate complex technology into practical solutions build strong relationships across the organization and lead with humility emotional intelligence and a service-oriented mindset. This is an exceptional opportunity for an experienced IT executive who enjoys leading organizational change empowering teams and using technology to help a mission-driven organization continue to grow and serve the physician assistant education community nationwide.

The VP of Information Technologys responsibilities include:

Strategic Technology Leadership & Planning

• Develop and maintain a comprehensive multi-year technology roadmap aligned with ARC-PAs mission and long-term goals.
• Frame technology investments as strategic capabilities for the organization rather than isolated projects.
• Conduct full reviews of enterprise technology and SaaS platforms to find opportunities for simplification cost optimization and business-led innovation.
• Establish practical frameworksincluding budgets metrics and milestonesto execute the technology vision.

Platform Enablement & Operations

• Leverage modern cloud-based and SaaS technologies to automate and streamline business processes across the remote organization.
• Oversee complex platform implementations taking the lead on the current Salesforce rollout and ensuring effective adoption across user groups.
• Provide oversight for all IT functional areas which includes Information Security User Services Network and Infrastructure and Administrative Computing.

Financial & Vendor Management

• Develop and manage the IT departments budget in collaboration with executive leadership.
• Manage all technology vendor relationships contracts and statements of work.
• Review technology contracts project estimates feasibility costs timelines and system compatibility.

Governance Security & Compliance

• Ensure the organization maintains compliance with all applicable federal and state regulations related to privacy access and information security such as FERPA GLBA and PCI-DSS.
• Serve as the primary advisor to the IT Governance Committee regarding best practices for technology procurement and implementation.

Team Leadership & Business Partnership

• Build and model a strong partnership between the IT department and ARC-PA business leaders.
• Lead mentor and develop the IT staff fostering a culture of accountability collaboration and professional growth.
• Empower the IT team to act as trusted strategic consultants who listen deeply and translate business needs into effective technology solutions.
• Communicate clearly and consistently about the purpose and value of technology initiatives to help guide the organization through changes.

What you bring

The following describes many of the characteristics of the ideal candidate for the VP of Information Technology:

Education and Experience

• Bachelors degree in Information Technology Computer Science Business or a related field from an accredited institution along with a minimum of seven years of experience leading technology resources IT operations and technical teams; or Masters degree in a related field with a minimum of five years of progressively responsible technology leadership experience.
• Demonstrated success leading enterprise technology functions within complex organizations.
• Proven experience leading organizational change driving technology initiatives and managing large-scale transitions.

Knowledge Skills and Abilities

• Experience serving within a higher education accreditation healthcare or nonprofit organization.
• Working knowledge of regulatory and compliance frameworks including FERPA GLBA and PCI-DSS.
• Experience implementing managing and optimizing cloud-based technologies including Microsoft 365 Microsoft Azure and enterprise SaaS platforms such as Salesforce.
• Demonstrated success developing and executing long-term technology strategies that align with organizational goals.

Preferred Experience with Platforms

• The organization utilizes Microsoft 365 including the Office Suite SharePoint Teams Microsoft Forms InTune and Microsoft Defender along with Azure Servers Azure Active Directory (2FA) and Azure Single Sign-On (SSO) to provide a secure and connected technology environment. Collaboration and communication are supported through Zoom ChatGPT Box Dropbox and VPN technologies while core business operations rely on platforms such as Salesforce WordPress (Bluehost) Mailchimp SurveyMonkey SproutVideo EventMobi Zoho Desk Zoho Vault RefTab QuickBooks Online Certify and Navan. ARC-PA also prioritizes cybersecurity through solutions including KnowBe4 security awareness training and N-Able Cove backup and disaster recovery ensuring the organization maintains a secure scalable and efficient technology infrastructure as it continues to grow.

Personal Characteristics & Qualifications

• ARC-PA is seeking a Vice President of Information Technology Services who is a collaborative business-minded leader with unquestionable integrity and high emotional intelligence. The ideal candidate will be a trusted partner who leads with humility communicates complex technology in clear practical terms and builds strong relationships across the organization. This individual will be a strategic yet hands-on leader who listens well values collaboration and guides organizational change with a calm inclusive and service-oriented approach. Above all they will use technology to advance ARC-PAs mission while fostering trust innovation and operational excellence.