VoIP Telecom EngineerWinchester, VA
Winchester, KY - USA
Job Summary
Job Summary
Netmaker Communications LLC (NMC) is seeking a Senior Telecom Engineer to support our Managed Services Provider Business Unit as well as our Next-Generation 9-1-1 Interoperability Test Lab. Candidate must be familiar with carrier grade VOIP service delivery platforms as well as emerging IPV6 requirements for VOIP and NG 9-1-1. Candidate must also be experienced with Class 5IP-PBX technology to include Session Border Controllers and Policy Engines utilized for advanced VoIP call routing.Netmaker Communications LLC
NMC is a Veteran Owned Small Business (VOSB) headquartered in Winchester Virginia where we own and operate a NG9-1-1 Interoperability Test Laboratory.Total Rewards
In addition to your salary PTO paid holidays and bereavement leave NMC offers a robust benefits package to support you and your family in a variety of ways. We offer medical dental vision disability EAP and life insurance benefits as well as a 401(k) plan. Salary is commensurate with experience.Work Schedule
This position is Monday through Friday 8:30 a.m. to 5:00 p.m. East Coast Time. This position is an on-site position located at company headquarters in Winchester VA.
Primary Functions
- Lead engineering of carrier-grade VoIP platforms (SBCs softswitches policy engines).
- Design and validate SIP-based call routing and interoperability across multi-vendor environments.
- Support NG9-1-1 / ESInet architectures including location services and emergency call flows.
- Conduct advanced troubleshooting (signaling media routing and performance issues).
- Integrate voice systems into enterprise and carrier networks (IPv4/IPv6 MPLS cloud).
- Support TDM decommissioning and SIP migration strategies.
- Execute interoperability testing and validation within lab environments.
- Develop engineering documentation and support customer engagements.
Key Responsibilities
- Design configure and implement carrier-grade VoIP solutions (Class 4/5 softswitches SBCs policy engines).
- Engineer and troubleshoot end-to-end SIP call flows (signaling media routing failover).
- Support NG9-1-1 / ESInet environments including call routing and location services.
- Perform deep troubleshooting using packet capture and call trace analysis.
- Integrate VoIP solutions into IPv4/IPv6 MPLS and cloud/hybrid environments.
- Support TDM to IP migration efforts (PRI to SIP transitions).
- Implement and validate security controls (TLS SRTP SBC policies).
- Conduct interoperability testing and validation in a lab environment.
- Develop technical documentation call flows and engineering designs.
- Interface with customers vendors and internal engineering teams.
Required Qualifications
- 1015 years of experience in VoIP telecommunications or network engineering.
- Bachelors degree in Computer Science Information Technology Science and Technology Telecommunications or related field.
- Strong expertise in SIP RTP codecs and call routing.
- Experience with SBC platforms (Ribbon Oracle/Acme Packet Audiocodes etc.).
- Experience with IP-PBX systems and SIP trunking environments.
- Strong networking knowledge (routing switching QoS VLANs IPv6).
- Experience troubleshooting complex multi-vendor VoIP environments.
- Masters degree a plus.
Required Experience:
IC
About Company
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