Visual Merchandising Supervisor

Ana Luisa is a Brooklyn-based e-commerce jewelry brand with a simple but clearcut idea that high quality jewelry shouldnt cost the planet. We believe that how we create our pieces matters just as much as why people wear them and that luxury shouldnt be defined so narrowly and designed for so few. We design craft and deliver exceptional everyday pieces for everyone priced fairly and produced ethically to create a positive impact for both people and the planet.

About the Role
We are seeking a poised and highly detail-oriented Floor Lead Merchandising toserve as a key steward of the Ana Luisa in-store close partnership with store leadership this role shapes the visual and client journey on the sales floorensuring every interaction display and moment reflects the brands elevated aesthetic and service philosophy.

Key Responsibilities

Client Experience & Sales Leadership

• Embody and set the standard for a refined intuitive and deeply personalized client experience
• Lead with presence on the sales floor inspiring the team to exceed performance goals while delivering exceptional service
• Translate KPIs and business objectives into clear actionable direction for the team
• Curate thoughtful product recommendations that reflect both client individuality and brand sensibility

Clienteling & Brand Expression

• Cultivate enduring client relationships through a bespoke high-touch approach
• Partner with leadership to host and execute elevated in-store events that strengthen brand affinity and community
• Act as a voice of the client offering insights that inform and refine the overall experience
• Deliver signature services including custom and permanent jewelry with precision and artistry

Visual Merchandising & Operational Excellence

• Own the execution of all in-store merchandising creating a visually cohesive and compelling environment aligned with brand direction
• Lead floorset installations with meticulous attention to detail and timing
• Elevate team understanding of product storytelling styling and new collections
• Ensure operational rigor through accurate inventory management shipment oversight and seamless daily execution

What You Bring

• Experience in retail leadership ideally within jewelry or luxury environments
• A nuanced understanding of client experience and elevated service standards
• Strong commercial acumen paired with an intuitive brand-led mindset
• Polished communication and leadership presence
• Familiarity with Shopify and Google Workspace
• Flexibility to support the needs of the business

Compensation:
As required by the California State salary transparency law the expected base salary for this position ranges from $26-$29 hourly. Various factors are considered when extending offers such as relevant skills training experience and our organizational structure.

EEOC:
Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race religion color national origin gender gender identity or expression sexual orientation age genetics marital status veteran status or disability status.