Virtual Front Office Coordinator
Job Location:
Bellevue, WA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
The Virtual Front Office Coordinator/Welcome Ware Agent serves as a primary patient facing administrative role for a clinic and is responsible for delivering high-quality patient experience during check-in and check-out process insurance benefits review with the patient payment collection and coordination with centralized operational departments.
The Virtual Front Office Coordinator/Welcome Ware Agent plays a key role in maintaining the clinics flow supporting therapists and ensuring patients receive exceptional customer service while administrative processes are handled accurately and efficiently.
- Check in patients verify info and manage payments
- Handle messages intake forms portal tasks and ZocDoc conversions
- Schedule patients and support therapist workflow
- Maintain clinic flow professionalism and accurate patient tracking
- Complete EOD duties deposits account audits and cashservice authorizations
Qualifications :
- High school diploma or equivalent required; additional healthcare or administrative experience preferred.
- Strong communication and customer-service skills with a calm professional presence.
- Ability to multitask across clinics and manage a fast-paced patient flow.
- Confident navigating technology software systems and virtual communication tools.
- Organized detail-oriented and comfortable following structured processes.
- Knowledge of clinic operations or front-desk workflow is helpful but not required
- Ability to maintain confidentiality and comply with HIPAA at all times.
Remote Work :
No
Employment Type :
Full-time
About Company
P4 Physical Therapy believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist owned with over 42 years of qualified therapy experience. Step inside our locations, and ... View more
