Vice President of Operations- Roofing Vertical
Scottsdale, AZ - USA
Job Summary
Onsite Location:Scottsdale AZ
Compensation:$250000 to $325000 annually
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POSITION SUMMARY
The Vice President of Operations for 10X Roofing is responsible for designing implementing and optimizing the scalable operational infrastructure that enables member execution at scale. This role translates strategic objectives into standard operating systems processes training compliance technology and performance management practices that ensure consistency safety quality and satisfaction across the network.
You will own the how and who of operational execution ensuring that members can deploy best practices at scale. This role collaborates across Product Technology Training Customer Success Sales and executive leadership to operationalize strategy and drive continuous improvement.
SUCCESS LOOKS LIKE
- A scalable operating system that supports 250 roofing businesses with consistent execution safety quality and performance standards
- Industry-leading metrics for training safety compliance operational performance and member satisfaction
- Clear dashboards and reporting that drive accountability transparency and informed decision-making at all level
OBJECTIVES
- Translate strategic goals into operational plans SOPs and playbooks deployable across the member base
- Build and maintain the operating system including onboarding training safety compliance scheduling capacity planning and performance management
- Implement dashboards KPIs and reporting infrastructure to measure safety quality throughput productivity NPS EBITDA impact and member satisfaction
- Identify operational gaps across the member ecosystem and drive corrective action standardization and continuous improvement
- Deploy systems technologies and tools that enhance productivity and competitive advantage across the network
- Oversee operational onboarding and training for new members to ensure readiness to execute 10X Roofing standards
- Ensure best-in-class safety practices compliance and certification standards across all member organizations
- Support integrations mergers or acquisitions with an operational lens to ensure alignment readiness and performance
- Collaborate with President and executive leadership on long-term operational strategy resource allocation and cost containment
- Work with Finance to align KPIs budgets hiring forecasts and cost efficiencies
- Provide operational reporting insights and structured feedback loops to inform leadership and guide decision-making
COMPETENCIES
- Deep knowledge of roofing industry operations including licensing safety compliance and regulatory requirements
- Proven success implementing SOPs playbooks KPIs and systems-based execution at scale
- Financial and analytical acumen to build budgets model efficiencies and forecast hiring needs
- Experience leading operational integrations during mergers or acquisitions
- Strong process engineering mindset to map workflows remove bottlenecks and drive standardization
- Change management capability across diverse stakeholders to drive adoption of new systems and standards
- Intermediate understanding of sales and marketing operations for alignment and supportEDUCATION & EXPERIENCE
- 710 years in operational leadership roles (Director VP COO etc.)
- Roofing industry experience strongly preferred
- Experience in multi-site franchise or network system operations a plus
- Experience with CRM ERP field operations and BI systems highly desirable
10X TOTAL REWARDS
Full-time employees receive:
- Medical dental and vision (employee dependents)
- 401(k) with up to 3% company match
- Parental leave: 8 weeks fully paid (primary caregiver) / 4 weeks fully paid (secondary) 1 month remote for both
- Vacation and sick time that increases with tenure
- Gym membership 100% paid
- Meal prep service discounts
- Pet insurance through SPOT
- Employee Assistance Program through Guardian
- Professional development reimbursements for outside courses and certifications
- 10X Mentorship Program
- $250K in internal education resources across Sales Operations Finance People and Marketing
- Uncapped commission eligibility for all team members
- 710 years in operational leadership roles (Director VP COO etc.)
- Roofing industry experience strongly preferred
- Experience in multi-site franchise or network system operations a plus
- Experience with CRM ERP field operations and BI systems highly desirable
PHYSICAL REQUIREMENTS
- Ability to sit at a desk or computer for extended periods
- Travel up to 50% to visit member locations assess performance and support field operations
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Cardone Ventures recognizes that a diverse staff reflective of our community is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race color religion age national origin gender gender identity sexual orientation or disability and actively foster inclusion in all forms both within our company and across interactions with clients candidates and partners.
Cardone Ventures uses AI-assisted tools as part of our recruiting process. These tools may be used to support resume screening candidate outreach or initial assessments. All hiring decisions are made by our People team and hiring managers. If you have questions about our process please contact us.
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Required Experience:
Exec