Vice President, Fraud Testing Delivery Manager
Wilmington, DE - USA
Job Summary
Joining our Fraud Product organization gives you the opportunity to lead high-impact testing work at scale while building modern innovative delivery practices. Youll partner with senior stakeholders and develop a team that helps strengthen customer trust and outcomes.
As a Fraud Testing Delivery Manager in Fraud Product you lead end-to-end User Acceptance Testing (UAT) for fraud rule initiatives across a broad portfolio. You own testing strategy execution quality and readiness decisions balancing delivery pace with strong risk discipline in a highly controlled environment.
- Lead end-to-end user acceptance testing strategy and delivery for fraud rule initiatives
- Create and maintain test plans test scenarios execution approach and readiness criteria
- Drive defect triage prioritization remediation coordination and retest execution
- Provide delivery leadership for complex technology-enabled initiatives across multiple platforms and channels
- Partner with Product Strategy Technology and Risk stakeholders to align testing scope timelines and outcomes
- Establish and enhance testing standards governance routines and quality reporting
- Own testing status risk and decision reporting to senior business and technology leaders
- Lead production readiness decisions and ensure controlled implementation outcomes
- Build team capability through coaching performance management and professional development
- Identify and implement process improvements automation and agentic testing solutions to improve speed and coverage
- Strengthen preventative controls by ensuring testing complies with internal and external risk requirements
- 5 years of experience leading user acceptance testing or business testing in complex regulated environments
- Demonstrated understanding of fraud risk rules-based decisioning or financial services operations
- Proven ability to lead cross-functional delivery and execute against tight timelines with significant business impact
- Deep knowledge of testing methodologies defect management and quality assurance practices
- Strong leadership communication and stakeholder management skills
- Bachelors degree
- Experience supporting fraud rule development and deployment
- Experience driving test automation initiatives to improve coverage and cycle time
- Experience applying artificial intelligence or agent-enabled approaches to scale testing
- Background working in highly governed or risk-sensitive environments
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
Required Experience:
Exec
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more