Veterinary Receptionist Supervisor

Job duties include but are not limited to:

The Veterinary Reception Supervisor leads the front desk team and oversees the daily operations of the reception area to ensure an exceptional client experience. This role is responsible for supervising and coaching reception staff managing scheduling and workflow resolving client concerns and partnering with hospital leadership to support efficient operations and outstanding customer service.

Key Responsibilities

• Lead coach and support the reception team.
• Oversee daily front desk operations including scheduling check-in/check-out phones emails and payment processing.
• Deliver exceptional client service and professionally resolve escalated concerns.
• Coordinate appointment scheduling to optimize hospital flow.
• Maintain a welcoming organized reception area and collaborate with hospital leadership to improve processes.

Work Environment

Work in a veterinary hospital setting with exposure to animal odors noise animal waste bites scratches and potentially contagious diseases.

Growth Opportunities

We support your career growth through ongoing training development and advancement opportunities.

Qualifications :

Were looking for:

• Previous experience as a Veterinary Receptionist is required; supervisory or leadership experience is a plus.
• Compassionate professional and able to remain calm in a fast-paced environment.
• Strong communication customer service and interpersonal skills.
• Highly organized with excellent multitasking and computer skills.
• Self-motivated with a positive attitude and a desire to learn grow and develop professionally.

Additional Information :

We offer our staff:

Pay Range: $22 - 26/hr depending on experience level.

We offer our staff:

• Comprehensive Benefits (health dental vision liability 401k & 401K matching program life & supplemental insurance HSA & FSA) 
• Employee Assistance Program 
• Paid Vacation and Sick Time for ALL Employees 
• Paid Bereavement Program 
• Paid Parental Leave Program  
• Competitive Compensation  
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Assistance Program 
• Access to a CVA/CVT/CVPM Partnership through Penn Foster 
• Career Development Opportunities 
• Referral Bonus Program for most positions! 
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts Holiday Pay Uniform Allowance Bonuses etc.) 

Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. 

*Note some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement texting/outreach communication authorization physical requirements of the job and more please visit:  Work :

No

Employment Type :

Full-time