Veterinary Receptionist
Job Location:
Pasadena, TX - USA
Hourly Salary:
Posted on:
Vacancies:
Job Summary
Receptionist
Spencer Animal Hospital is hiring a full-time front-desk receptionist tobe the first point of contact for our veterinary clients playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment communicates clearly and is passionate about animal care.
What to Expect
As you join our team expect to be supported in your work and home life with:
- A comprehensive benefits package including medical dental and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
Salary: $18-24 per hour
Schedule: 32-40 hours per week. Monday-Friday 7:20am-5:30pm with at least one day off or some half days as one prefers rotating Saturdays 7:20am-12pm.
Key Responsibilities:
- Greet clients and their pets complete the appointment sign-in process confirm appointment details and escort clients to exam rooms.
- Ensure accurate service and product sales accounting handle payments process credit/debit cards and schedule future appointments.
- Answer client calls for appointments hospital inquiries medication refills and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols basic lab tests common diseases veterinary terminology and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm professional and positive demeanor
#CSR
Required Experience:
Junior IC
About Company
We co-own practices in partnership with veterinarians. We have experience in driving growth, cultivating exceptional staff, and overseeing operations.
