Veterinary Practice Manager

Chessie Lane Animal Hospital in Ottawa Illinois is seeking an experienced and motivated Practice Manager to oversee the daily operations of our growing veterinary hospital. This is a hands-on leadership role where youll work alongside our veterinary team support staff and medical leadership to ensure exceptional patient care outstanding client service and a positive collaborative workplace culture.

• Oversee daily hospital operations to ensure efficient workflow and exceptional patient and client experiences
• Lead coach and support a team of veterinary professionals fostering accountability and professional growth
• Partner with the Medical Director to support high-quality patient care and hospital initiatives
• Provide hands-on assistance throughout the hospital as needed
• Manage staff scheduling inventory purchasing and operational efficiency
• Monitor financial performance hospital metrics and key performance indicators (KPIs)
• Recruit onboard train and retain talented team members
• Promote a positive team-focused culture built on communication collaboration and compassion

• 2 years of leadership or management experience in veterinary medicine healthcare or a customer service-focused environment
• Veterinary practice experience strongly preferred; veterinary technician experience is a plus
• Excellent leadership communication and organizational skills
• Experience with veterinary practice management software and basic financial reporting
• Ability to prioritize multiple responsibilities while leading with professionalism empathy and accountability

• Competitive salary and comprehensive benefits package (medical dental vision 401(k) PTO and more)
• Leadership development and career advancement opportunities
• Support from an experienced regional leadership and home office team
• A collaborative culture that values compassion teamwork and continuous improvement

At Chessie Lane Animal Hospital were dedicated to providing exceptional veterinary care while creating lasting relationships with the pets and families we serve throughout the Ottawa community. We believe great hospitals are built by great teams and were committed to empowering our leaders with the support resources and autonomy they need to succeed.

If youre a passionate leader who enjoys building strong teams improving operations and making a meaningful impact every day wed love to hear from you. Join Chessie Lane Animal Hospital and help shape the future of our hospital and the community we serve.

Questions Contact our clinical staff recruiter at for more information!