Veterinary Office Manager

Join a Team That Makes a Difference Every Day

At Meadowlawn Animal Services we believe exceptional veterinary care starts with exceptional people. As a privately owned group of three thriving small animal hospitals we are committed to providing outstanding medicine compassionate client service and a positive workplace culture where our team members can grow and succeed.

We are seeking a full-time Office Manager who is an organized proactive leader with a passion for people problem-solving and operational excellence. This role is ideal for someone who enjoys balancing team leadership client service and business operations in a fast-paced veterinary environment.

About Us

Meadowlawn Animal Services is a respected veterinary group dedicated to delivering high-quality medical care and exceptional client experiences. Our hospitals are built on teamwork accountability and a shared commitment to the well-being of our patients clients and staff.

What Youll Do

As our Office Manager you will play a key leadership role in ensuring our hospital operates efficiently while fostering a positive and productive team culture.

Leadership & Team Management

• Lead coach and support hospital team members
• Assist with recruiting interviewing hiring and onboarding new employees
• Address staff concerns and facilitate conflict resolution
• Promote accountability engagement and professional development
• Create and maintain employee schedules

Operations Management

• Oversee daily hospital operations and workflow
• Manage the appointment calendar to optimize efficiency and client access
• Monitor inventory levels and coordinate ordering of supplies
• Complete daily deposits and other administrative duties
• Identify operational challenges and implement effective solutions

Client Service & Communication

• Ensure an exceptional client experience at every touchpoint
• Address client concerns promptly and professionally
• Resolve complaints and service issues with empathy and professionalism
• Support the team in maintaining strong client relationships

Compliance & Administration

• Maintain compliance with applicable regulations policies and procedures
• Ensure hospital records and processes meet company standards
• Support continuous improvement initiatives and operational goals

What Were Looking For

Required Qualifications

• Previous management or supervisory experience
• Strong leadership and team-building skills
• Excellent communication and conflict-resolution abilities
• Exceptional organizational and multitasking skills
• Ability to make sound decisions in a fast-paced environment
• Strong customer service background
• Proficiency with computer systems and scheduling software

Preferred Qualifications

• Veterinary medical or healthcare management experience
• Experience with inventory management and financial reconciliation
• Human resources or employee relations experience

What We Offer

• Competitive salary based on experience
• 4-day work week
• Paid Time Off beginning after 6 months of employment
• IRA with 3% employer match
• Dental and Vision insurance
• Pet care discounts
• Supportive leadership team
• Opportunity to make a meaningful impact on both patients and people
• A collaborative workplace culture focused on growth and excellence

Who You Are

• A natural leader who enjoys helping others succeed
• A problem-solver who remains calm under pressure
• Organized detail-oriented and dependable
• Passionate about delivering outstanding client service
• Able to balance people management with operational responsibilities
• Looking for a long-term career with a growing veterinary organization

If youre ready to lead a dedicated team and help shape the future of our hospitals wed love to hear from you. Please include your resume and apply today and become part of the Meadowlawn Animal Services family!