Valet Attendant

Pay is $9 per hour plus tips.

The Valet Attendant provides exceptional hospitality services to guests in an attentive friendly and efficient this key role you will offer information about check-in opens and closes car doors and hotel entrance doors will be responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage including delivery and pick up of guest luggage during arrival and departure.

Essential Job Functions

• Open doors and assist guests/visitors entering and leaving property
• Monitor and direct personal and commercial vehicle traffic on property including guest vehicles taxi cabs limousines and buses to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic
• Supply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities
• Monitor and maintain safety security and cleanliness of parking areas/levels and report any vehicles/safety hazards unauthorized personnel or potential security problems to the manager/supervisor
• Maintain security of vehicles and vehicle keys
• Communicate parking procedures to guests/visitors
• Identify and explain room features to guests (e.g. use of room key mini-bar ice and vending areas in-room safe valet laundry services)
• Transport guest luggage to and from guest rooms and/or designated bell area
• Assist with luggage storage and retrieval
• Assist guests/visitors in and out of vehicles including assisting guests with loading/unloading luggage
• Supply guests with directions
• Communicate parking procedures to guests/visitors
• Assist Concierge and Front Office staff with guest requests and services as needed
• Communicate with guests other employees or departments to ensure guest needs are met
• Follow all company safety and security policies and procedures; report accidents injuries and unsafe work conditions to manager
• Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information
• Protect company assets
• Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs
• Assist individuals with disabilities
• Thank guests with genuine appreciation
• Speak with others using clear and professional language; answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others
• Comply with quality assurance expectations and standards
• Stand sit or walk for an extended period of time
• Move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance
• Perform other reasonable job duties as requested by Supervisors

Prerequisites

• Standing at least 8 hours a day
• Running up to 200 yards 50 times a day or more
• Entering and exiting customers vehicles 75 or more times daily
• Lifting wheelchairs strollers walkers baggage gifts etc. (in and out of customers vehicles)
• Communicate effectively with customers and coworkers.
• Must be able to read write and speak the English language.
• Ability to effectively present information and respond to questions from groups of managers clients customers and the general public.
• Be able to work in hot wet humid and loud environment for long periods of time.
• Requires grasping writing standing sitting walking repetitive motions hearing visual acuity and may on occasion have to lift and carry up to 50 pound.
• Be able to work in a standing position for long periods of time.
• A valid drivers license to operate a motor vehicle. This license must have been held for at least one year prior to applying.
• A driving record will be required at the time of application and it must be approved for the applicant to be considered for a position. Drivers license must be kept in good standing for the duration of employment.

Notice

The hospitality business functions seven days a week twenty-four hours a addition this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Required Experience:

IC