Vacation Specialist (Activations)

Thank you for expressing interest in Hilton Grand Vacation. Were excited to invite you to an exclusive Hiring Event for our Vacation Specialist (Activations) position. If youre passionate about delivering exceptional customer experience and are looking for a company that invests in its team members we encourage you to attend.

During the event youll have the opportunity to learn more about Hilton Grand Vacations connect with our leadership team and interview for immediate openings.

The Activations Call Agent contacts our guests who have purchased a pre-paid vacation packages and assist them in making their travel arrangements. You will use sales strategies to provide recommendations that meet guests expectations and apply innovative problem-solving skills to give advice and enhance the guest experience.

Hiring Event Details:

Date: Thursday October 1 2026

Duration: 1:00 PM - 5:00 PM

Location: Hilton Grand Vacations - Metrowest Building

6355 Metrowest Boulevard Suite 180

Orlando FL 32835

Shift Available: Monday - Friday 1:30 PM - 9:30 PM

Start Date: October 12 2026

Why Team Members Like Working For Us:

Driven base pay plus monthly performance incentives
Day One Team Member Benefits
Daily Pay option
Sundays Off Only Limited Saturdays
Paid Time Off (PTO) that allows for adventure rest relaxation or recuperation
Discounted Hilton hotel rates worldwide!
Recognition Programs and Rewards
401(k) program with company match
Employee stock purchase program
Tuition reimbursement program

Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweeks Most Loved Workplace list in 2021 a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work certified company earning our 2022 certification.

What Youll Do
Engaging with guests in an outbound call center environment delivering enthusiastic and personalized service
Contact guests to schedule travel dates verify details and answer questions about their vacation packages
Provide expert recommendations on resorts amenities and upgrades to enhance each guests experience
Confidently apply sales strategies to identify opportunities and exceed guest expectations
Manage transactions for payments upgrades and fees when applicable
Maintain accurate reservation records using Excel and internal systems
Use innovation and problem-solving skills to ensure every guest interaction is smooth helpful and exciting

Hilton Grand Vacations is a leader in the vacation ownership industry operating with an unwavering dedication to innovation quality and continued growth. At the core of our companys success are our Team Members! To fulfill this role successfully you will have the following minimum qualifications and experience:

High School Graduate/GED
A minimum of one years worth of sales experience is required as is clear familiarity working in performance-based sales situations.
2 years or more of strong customer service experience.
Excellent interpersonal skills proficiency with Microsoft Office (Outlook Word and Excel) and the capacity to operate several computers simultaneously.
Ability to multi-task and work in a fast-paced workplace while handling many systems simultaneously.

Take the first step toward a rewarding career with Hilton Grand Vacations. We look forward to meeting you!

Best regards

Hilton Grand Vacations Talent Acquisition Team

Eligibility: Open to all U.S. hourly Team Members who are not represented by a labor organization or subject to a collective bargaining agreement.