(USA) Staff, Technology Operations

• Own the end-to-end All Hands program: agenda planning content intake narrative development speaker prep run-of-show and facilitation.

• Partner with leaders to translate priorities into clear compelling updates (wins metrics roadmap risks decisions).

• Manage production logistics (invites tech checks recordings Q&A moderation follow-ups) and publish post-meeting artifacts.

• Establish a repeatable All Hands operating model (cadence templates timelines and quality standards).

• Design and run team engagement programs (recognition awards kudos celebrationsteamculture moments) that reinforce desired behaviors and improve connection.

• Build lightweight processes for nominations selection and communications; ensure programs are inclusive and scalable.

• Coordinate team events and measure engagement effectiveness via participation and feedback.

• Own and maintain the centralized business calendar across key cadences (All Hands QBR/MBR leadership meetings planning milestones major launches).

• Manage scheduling conflicts dependencies and stakeholder availability; ensure calendar hygiene and clear ownership.

• Publish forward-looking views and reminders to improve preparedness and reduce last-minute churn.

• Plan and coordinate offsite logistics end-to-end: objectives alignment agenda support venue/vendor coordination travel guidance budget tracking (if applicable) and day-of execution.

• Ensure offsites produce actionable outputs (decisions commitments action items) and that follow-ups are documented and tracked.

• Own the operating model for QBRs MBRs and other business reviews: timelines content standards templates pre-reads and facilitation support.

• Drive content intake and consolidation; ensure materials are decision-oriented consistent and executive-ready.

• Track actions decisions and follow-ups; maintain a backlog of themes and recurring issues for continuous improvement.

• Manage logistics for leadership meetings: scheduling agendas pre-reads attendee coordination and meeting operations.

• Ensure meetings run efficiently with clear outcomes timekeeping and documented decisions/action items.

• Maintain a consistent cadence and structure to reduce overhead and improve decision velocity.

• Own leadership documentation and presentation workflows: drafting support formatting version control and publishing.

• Maintain a centralized repository for leadership materials (decks pre-reads decision logs action trackers) ensuring it is organized searchable and current.

• Establish documentation standards (naming conventions templates review cadence access controls).

• Own the teams communication strategy and channels (announcements weekly updates key changes reminders) ensuring clarity and consistency.

• Create reusable comms templates and a predictable cadence to reduce ad hoc requests.

• Partner with leaders to craft messages for sensitive or high-impact updates and ensure alignment across stakeholders.

• Partner closely with leadership product/engineering/program teams and enablement partners to align on priorities and ensure consistent messaging.

• Influence without authority to drive adoption of standard cadences templates and communication norms.

What Youll Bring...