US-Manager

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best a Manager at an Apple Store you lead coach and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team members throughout the store to achieve performance goals and business priorities. nnA Manager is responsible for driving the performance of key goals within assigned areas of the store in addition to company priorities. You work alongside and collaborate with others to execute strategy and deliver on Apples goals.

Lead a team developing and empowering each team member to learn grow and achieve performance and developmental with recruiting training developing and retaining a diverse high-performing participate in Floor Leadership by interacting with team members and customers throughout the store modeling what good looks like and making sure that business priorities are met and exceptional customer service is customer and team member concerns and escalations and partner with leadership and key business or People partners when business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional and uphold company policies and procedures and protect all company assets including confidential business customer team member and financial other tasks as to an inclusive environment by respecting each others differences and having the curiosity to Apples values of inclusion and diversity in daily a role model for inclusive leadership behaviors and build develop and retain diverse action to create a safe respectful and inclusive environment for all team members.n

You should:nBe available to work a schedule based on business needs that may include nights weekends and public holidays in the retail store and reliably attend work as scheduled in line with local laws and subject to any approved proficient in written and spoken English (sign language supported).nHave experience leading others in retail sales or a related field.

You can: nExceed goals successfully and persist in accomplishing objectives despite obstacles and through on commitments and establish mechanisms to encourage others to do the trust within the team and operate with a high level of timely and sound decisions by asking questions and using analytics experience and with excellence and tailor your communication style to different others through mentorship coaching and effective support and guide others through challenges while remaining calm in a fast-paced and constantly changing retail conflict and settle differences in productive ways.