Trust Officer

BitGo is the leading infrastructure provider of digital asset solutions delivering custody wallets staking trading financing and settlement services from regulated cold storage. Since our founding in 2013 we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies BitGo serves thousands of institutions including many of the industrys top brands exchanges and platforms and millions of retail investors worldwide. As the operational backbone of the digital economy BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian and staking provider in the world. For more information visit.

This role will require being full-time onsite at our Sioux Falls office to support collaborative team dynamics and innovative problem-solving.

BitGo/BitGo Trust Company is currently looking to hire a Trust Officer to work out of Sioux Falls SD. This role will report into the Director of Trust Administration. BitGo Trust Officers are responsible for a blend of client onboarding KYC/AML review and trust account administration. This role plays a critical part in ensuring our clients are onboarded efficiently and in compliance with regulatory standards while also maintaining oversight of accounts throughout the customer lifecycle.

Responsibilities:

• Manage and oversee the full lifecycle of trust accounts under administration from onboarding through termination.
• Perform client onboarding reviews (KYC) including identity/document verification adverse media and sanctions screening and risk-based assessments.
• Serve as a key contributor in the account acceptance process ensuring all new clients meet internal and regulatory standards prior to opening.
• Collaborate with Compliance Legal and Risk teams to ensure adherence to AML BSA and trust company policies during onboarding and account maintenance.
• Maintain strong client relationships by providing responsive service answering questions and proactively addressing client needs throughout the customer journey.
• Participate in trust distributions review of trust documents and implementation of account-specific instructions (discretionary and directed).
• Perform annual and periodic trust account reviews to ensure compliance documentation accuracy and service consistency.
• Maintain up-to-date knowledge of applicable laws trust regulations and BitGo products and services.
• Escalate unusual account activity complex asset types or document deficiencies to internal stakeholders for review and resolution.

Skills and Experience:

• Bachelors Degree. An advanced degree or certification preferred.
• 4 years of client-facing experience with 1 years in trust administration wealth management or financial services.
• Experience conducting KYC reviews and onboarding high-net-worth or institutional clients.
• Working knowledge of regulatory frameworks (BSA/AML CIP FATF guidance) and trust acceptance principles.
• Highly effective verbal and written communication skills including ability to explain complex trust/account concepts to clients.
• Strong attention to detail and proficiency with spreadsheets document review tools and onboarding platforms (e.g. Persona).
• Proven ability to manage multiple client relationships with urgency care and accountability.
• Comfort working in a digital-first fast-paced environment with evolving regulatory expectations.

Why Join BitGo

Disrupting an industry takes vision innovation passion technical chops drive to deliver collaboration and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership craftsmanship and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving and who want risks to be part of the team that changes the worlds financial markets.

Here are some of the benefits* of working at BitGo:

• Competitive base salary bonus and stock options
• 100% company paid health insurance for employee partner and dependents
• Up to 4% 401k company match
• Paid parental leave Paid vacation
• Free custom lunches dinners and snacks
• Computer equipment and workplace furniture to suit your needs
• Great colleagues and inspiring startup environment
• *Benefits may vary based on location

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and youll be able to look back and say you were part of the team that transformed investing.