Treasury Operations Specialist (Fiscal Specialist 3)

King Countys Finance and Business Operations Division Treasury Section is seeking a Treasury Operations Specialist.

We are looking for a candidate with strong interpersonal skills exceptional attention to accuracy and detail and a genuine interest in developing subject matter expertise across multiple treasury functions. The role requires effective use of systems tools and analytical thinking to resolve complex payment and account issues. The ideal candidate manages time well works independently and collaboratively and maintains focus on daily priorities. This position also involves periodic direct interaction with the public requiring professionalism empathy and respect.

Scope of Job Duties

• Statute and Procedures: Apply Washington state law (RCWs) King County Code and internal procedures to evaluate property tax accounts and ensure decisions for processing payment refunds and responses to various tax matters are compliant with state statues.
• Systems and Processes: Use tax administration systems and tools proficiently; understand end-to-end processes to strengthen analytical and troubleshooting skills.
• Account Triage: Identify and resolve account and payment irregularities through analysis research and strong system knowledge.
• Customer Service: Shift to customer-facing tasks as needed responding to taxpayer inquiries with professionalism and respect.
• Financial Tools and Tracking: Use systems to process data interfaces refunds payment adjustments and fund movements; maintain accurate spreadsheets.
• Communications: Handle inquiries and communications requiring independent judgment; address questions related to payments billing and collections.
• Documentation: Draft correspondence; prepare statements and notices; maintain records and reports in compliance with procedures and state law.
• Team Collaboration: Actively engage with team members and collaborate with cross-departmental partners to resolve complex tax issues to support customers in a timely manner.
• Customer Interaction: Provide clear courteous information even in challenging situations; accurately explain account details and taxpayer issues.
• Active Listening: Understand customer needs gather and analyze information and provide clear direction and solutions.
• Flexibility: Cross-train as assigned; work independently or in teams; work remotely or onsite as needed.
• Other duties as assigned.

Minimum Qualifications:

• Apply practical knowledge of Treasurys property tax system and related applications.
• Execute effective account triage by analyzing deconstructing and resolving complex tax account issues.
• Demonstrate precise attention to detail manage time efficiently and organize multiple priorities while addressing customer needs.
• Adapt quickly to shifting priorities juggle multiple projects meet tight deadlines and deliver high-quality work consistently.
• Use Microsoft Office tools proficiently including Excel Word Outlook Teams and SharePoint.
• Communicate clearly collaborate effectively write professionally and provide excellent customer service.
• Perform front-line customer service or billing and collections work with confidence.
• Engage respectfully and effectively with individuals from diverse backgrounds.
• Work remotely or onsite as required to meet operational needs.

Preferred Qualifications

• Experience with LEAN processes and principles
• Knowledge of governmental treasury operations.

The selection process consists of different phases: screening interview virtual interview and if successful pre-hire reference checking. For some positions additional phases may also include skill testing writing samples or additional interviews. Candidates will be updated on the status of their application via the email address used to apply.

Each phase is set for a specific day. Different times will be available for those days only. Please reach out to the contact below to confirm dates. Rescheduling interviews may not be possible and may remove you from consideration if unavailable.

If you have any questions or concerns while applying please contact:Michael Castro RecruiterEmail:

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