Traveling Audio Visual Technician
Santa Fe, NM - USA
Job Summary
About Heritage Hotels & Resorts
Heritage Hotels & Resorts is New Mexicos premier locally owned hospitality group built on a deep respect for culture place and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling exceptional service and community pride. We care for our guests our team and our neighborhoods with the same intention. If you lead with heart and believe hospitality can make a meaningful impact we invite you to join the Heritage family.
Why This Role Matters
We are seeking an Audio Visual Technician to join our this role you will play a vital part in creating seamless professional and memorable guest experiences by supporting meetings conferences banquets and special events through expert setup operation and live technical support of audio-visual systems. Your work ensures every event runs smoothly and reflects the high service standards our guests expect.
What Youll Do
- Set up operate monitor troubleshoot and break down audio-visual sound lighting projection and conferencing equipment for events and meetings.
- Execute AV setups according to Banquet Event Orders (BEOs) event diagrams and client specifications.
- Perform pre-event testing and sound checks to ensure flawless execution before guests arrive.
- Provide on-site technical support to presenters guests and event teams throughout live events.
- Monitor equipment performance during events and resolve technical issues quickly and professionally.
- Maintain clean inventory and store all AV equipment after events.
- Follow all safety procedures equipment handling guidelines and company standards.
- Maintain a clean organized work area and a professional appearance.
- Deliver warm genuine hospitality while supporting team objectives and company culture.
Why Youll Love Working With Us
- Competitive pay and comprehensive benefits including a 25% match for 401k!
- Generous employee discounts across Heritage Hotels restaurants spa and retail!
- Enjoy complimentary meals during scheduled work shifts!
- Free employee parking!
- Growth and development opportunities!
- Inclusive people-first culture!
- Strong technical knowledge of audio-visual systems sound reinforcement lighting projection and conferencing technology.
- Excellent communication troubleshooting and customer service skills.
- Ability to multitask and perform in fast-paced live event environments.
- Ability to lift push pull and carry 50 pounds and work at varying heights.
- Willingness to work flexible schedules including nights weekends and holidays as required by events.
Required Experience:
IC
About Company
Heritage Hotels & Resorts offers a collection of historic New Mexico properties that embody the culture, spirit, and traditions of the region. Book your stay.