Transportation Systems Support Leader
Memphis, TN - USA
Job Summary
At ABB we help industries run leaner and cleanerand every person here makes that happen. Youll be empowered to lead supported to grow and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Logistics Operations & Strategy LeaderThe Transportation Systems Support Leader will be primarily focused on the implementation and ongoing maintenance of the transportation management systems for the ELIP business. Additionally this role will include partnership with a cross functional group of similar business support leads and training for all transportation related users. This includes but is not limited to SAP TM Project44 GTS and Internal Systems.
The transportation landscape of this business is fast paced with constantly changing demands and requires on-going attention to internal and external customer requirements and real-time communication of service issues with shippers and receivers.
The position requires making decisions which determine impact cost and service and will support internal stakeholders efforts to continuously improve transport and logistics operations.
Due to the global scope of this role and to service the needs of our customers our ideal candidate will need to accommodate non-US working hours/time and/or travel regionally and internationally up to 10%. This position is open to remote candidates working within the US. #LI-Remote
Main Accountabilities:
Act as the first line of support for end and local superusers / Systems Level 1 ops support. Provide technical support to end users by identifying and management resolution of system data maintenance and troubleshooting hardware and network related issues. Support or lead the maintenance of audit trails and documentation for future audits and reviews
Conduct initial trainings as well as all subsequent and follow up trainings on an on-going basis. Facilitate the implementation and support of the TMS as well as related systems.
Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify interpret validate and document ABBs requirements. Design customize configuration and testing of the TMS. Act as liaison with ABB ELIP business internal IT teams and Third-Party support teams for troubleshooting investigation analyses and problem solving. Work with internal IT teams and Third-Party support teams on emergency SAP transports as needed for high priority issues. Document functional designs test cases and results.
Proactively identify and propose business process and/or system enhancements. Provide ad-hoc training and user support as required. Work self-directed and independently; may act as subject matter mentor to more junior members. Design build and maintain routing guides within the TMS with special focus on the dedicated fleet service offering. Translate transportation network design into functional system settings/configurations.
Qualifications for the role:
Bachelors degree in information technology Engineering Technologies or Supply Chain (or significant relevant experience in lieu of degree)
5 years of experience in Business Analyst/Transportation System Support/IT Systems support including knowledge of domestic and international shipping rules and regulations and local transport market knowledge including equipment rail/sea/airport operations
Experience/ familiarity using Transportation Management systems and SAP. Ability to translate customer and business needs into the TMS(s) configurations.
Superior analytical skills and ability to manage large quantities of data and drive innovation through analytics.
Change Management in a change averse environment with ability to develop and maintain professional working relationships with internal customers.
Mastery of Excel Visio PowerPoint and Outlook.
Candidates must already possess authorization to work for ABB in the US.
Preferred Qualifications:
In depth Transportation Service Provider/Carrier operating model knowledge
Experience in working with advanced SAP TM
Experience in working with advanced Source ERP platforms (SAP)
Experience in Process Mapping as a part of continuous improvement
Knowledge of (DOT) Department of Transportation rules and regulations
Proficiency in French or Spanish a benefit.
Whats in it for you
We empower you to take initiative challenge ideas and lead with confidence. Youll grow through meaningful work continuous learning and support thats tailored to your goals. Every idea you share and every action you take contributes to something bigger
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner.
While base salary is determined by things such as the successful applicants qualifications and experience this position is expected to pay between $100500 and $160800 annually and is eligible for a short-term incentive plan/annual bonus.
ABB Benefit Summary for eligible US employees
excludes ABB E-mobility Athens union Puerto Rico
Go to and click on Candidate/Guest to learn more
Health Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D 100% employee paid up to maximums
Short Term Disability up to 26 weeks Company paid
Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.
Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance
Paid Parental Leave
Employee Assistance Program
Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption
Employee discount program
Retirement
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
Time off
ABB provides 11 paid exempt positions are provided vacation under a permissive time away policy.
Building a cleaner smarter future takes all kinds of minds: the curious the courageous and the creative. Thats why we welcome people from all backgrounds and experiences.
Ready to make an impact
Apply today or visit to learn more about the impact of our solutions across the globe.
About Company
ABB's Electrification business offers a wide-ranging portfolio of products, digital solutions and services, from substation to socket, enabling safe, smart and sustainable electrification. Offerings encompass digital and connected innovations for low- and medium-voltage, including EV ... View more