Training Specialist (Maintenance)

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Hampton Roads Transit is looking for dynamic customer service oriented and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.

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Salary Range: $59523 - $75891

Essential Job Functions:

(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)

• Creates learning environments by planning coordinating and facilitating training maintaining training databases participating on committees developing lesson plans prescribing learning criteria reviewing trainer criteria researching and developing materials and maintaining training budget.

• Disseminates information by training employees in both technical and non-technical maintenance creating schedules procedures and evaluation criteria implementing policies creating training aids and manuals and practicing new techniques.

• Supervises staff by responding to accidents or incidents that may occur in the field providing information on vehicle maintenance evaluating performance and facilitating quality work creating reports acting as on-site inspector supporting related projects writing technical manuals and in-house service bulletins.

• Experience with overseeing maintenance activities maintaining vehicle availability planning work procedures inspecting monitoring and evaluating work overseeing maintenance and difficult and complex repairs identifying discrepancies reviewing work orders identifying training needs dispatching calls and coordinating safety and inspection activities.

• Reviews safety plans and participates in accident investigation coordinating training programs estimating repair costs ensuring standards are maintained identifying unsafe working conditions providing recommendations completing random inspections updating safety information and conducting regular safety and inspection drills.

• Assist staff in maintaining all documents evaluating subordinates activities participating in the hiring and discipline process maintaining training and technical libraries coordinating efforts with other departments and serving on committees.

• Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.

• Prepare and/or coordinate with other departments any documentation required in support of the FTA triennial reviews drug and alcohol audits independent audits state audits etc.

Required Knowledge Abilities and Skills Essential to Job Functions:

• Knowledge

  • Methods and techniques of conducting statistical analyses and tracking recording and presenting statistical data.

  • Methods and techniques of evaluating and presenting training programs and making recommendations on new programs to be offered.

  • Effective communication presentation and facilitation methods and practices.

  • Proper English usage spelling grammar and punctuation.

  • Troubleshoot repair and program diesel and electric buses/LRV and localized programmable logic controllers network interfaces and display units.

  • Operate buses On Track Equipment LRVs and other maintenance equipment as required to perform training activities.

  • Theory of the operation troubleshooting and repair of heavy-duty engines and electrical propulsion equipment used to power buses and LRVs.

  • Experience with electric/mechanical maintenance safety practices as they pertain to diesel and electric buses and LRVs.

  • Diesel and electric bus Heating ventilation and air conditioning systems.

  • Analyze malfunctions in electronic microcomputer mechanical pneumatic hydraulic electric systems and determine necessary repairs pertaining to diesel and electric buses.

  • Methods and procedures used to repair and maintain high and low voltage electrical equipment.

  • Ability to maintain accurate records and correctly use test equipment (voltmeter ammeter ohmmeter oscilloscope chart recorders computer-based instruments meggers wire tracer and other pertinent hand tools used in vehicle and equipment maintenance.

  • Principles and practices of employment training and development.

  • Adult learning principles.

  • Ability to read and interpret construction plans specifications electronic schematics electrical and electromechanical schematics and diagrams.

  • Training resources and equipment.

  • Current laws regulations and developments in areas related to maintenance.

  • Mandated State and Federal requirements.

  • Safety rules and procedures regulations and laws governing public transportation.

  • Accident investigation techniques.

  • Methods and techniques of preparing cost estimates for equipment damaged in accidents.

  • Filing and document storage and retrieval methods.

  • Customer service principles.

  • Supervision and motivation principles.

  • First-Aid and CPR.

• Skills

  • Ability to obtain and maintain ongoing educational training and DOT requirements and maintain On Track Equipment Certification.

  • Advanced skills and knowledge in bus/LRV maintenance and systems.

  • Independent judgment and decision-making.

  • Advanced ability to read literature books reviews scientific or technical journals abstracts financial reports and/or legal documents.

  • Ability to deal with a system of real numbers; and practical application of fractions percentages ratios/proportions and measurement.

  • Trains Hampton Roads Transit employees in the safe and efficient performance of LRV system maintenance and proper operation of equipment/tooling.

  • Ability to understand and supervise maintenance repair troubleshooting equipment rebuilds and overhaul of diesel and electric buses and LRVs.

  • Provide technical training and guidance for maintenance personnel in the diagnosis repair preventive maintenance and service of diesel and electric buses and LRVs.

  • Ability to assist in the collection of data in support of recommendations for departmental budget allocations and/or monitor division or program/project level budget and expenditures.

  • Advanced ability to write editorials journals speeches manuals or critiques.

  • Plan design and implement highly complex training programs and assess effectiveness.

  • Handle all internal and external contacts with courtesy diplomacy and tact.

  • Evaluate business and operational activities to assess training needs.

  • Read analyze and interpret HRT policies professional journals technical publications and government regulations.

  • Write clear and effective training reports business correspondence and procedure manuals.

  • Effectively present information and respond to questions from groups managers customers and the public.

  • Deal with difficult people and situations.

  • Learn agency and departmental operating policies procedures systems methods and tasks.

  • Learn system processes related to department and job functions.

  • Extract statistics and written information from reports and transfer to other documents.

  • Comply with random drug testing provisions for safe-sensitive classifications as required.

Required Software Knowledge and Skills Essential to Job Functions:

Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.

Software applications:

Advanced skills utilizing word processing spreadsheet presentation and database software and specialized software related to functional areas to include but not limited to: MS Windows MS Edge MS Office (Word Excel Access PowerPoint and Outlook) SPEAR Trapeze EAM PeopleSoft Luminator Twin Vision Adobe Reader WinZip Symantec Cummins Insite and Allison DOC.

Safety Responsibility:

Perform all job duties and responsibilities in a safe manner to protect oneself fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor Manager and/or the Safety Department.

Qualifications:

Training and/or Education:

Minimum requirements include knowledge of a specific vocational administrative or technical nature which may be obtained with a two (2) year Associate degree diploma or equivalent from an accredited college technical business vocational or correspondence school in Automotive or Electric vehicle maintenance field.

Additional directly related experience beyond the minimum requirement may substitute for the required education based on the ratio of one and a half (1.5) years of experience for each (1) year of education.

Required Experience:

A minimum of five (5) years of experience in teaching the diagnosis maintenance and/or repair of transit vehicles (Bus/LRV) diesel engines electrical propulsion motors and related equipment. A combination of training education and experience that is equivalent to the criterion listed above and satisfies the knowledge skills and abilities requirements will also be considered.

Licenses or Certificates:

• Must have CDL Class B license and/or CDL permit and the ability to acquire within sixty (60) days of employment a valid Virginia CDL Class B license with air brake and passenger endorsements.

• Forklift

• Air Conditioning 609 or Universal

• Other Training Certificates as required

Special Requirements:

Ability to pass DOT physical examination. This position is classified as essential personnel.

FLSA Status:

Exempt

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job may require lifting boxes up to 40 lbs. bending stooping standing and walking. Work requires high-speed operation of keyboard device.

Unusual Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis. Duties may require some seasonal overtime.

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HRT is proud to be an Equal Opportunity Employer. If you need reasonable accommodations to complete the HRT employment application and/or the interview contact HRT Human Resources at or email