Theatre & Dance Student Event Staff

60% - Box Office Customer Service

• Deliver high-quality customer service by selling tickets in person and over the phone processing transactions accurately and handling cash in accordance with established procedures.

30% - House Management

• Serve as House Manager for Theatre and Dance productions overseeing front-of-house operations. Train and supervise volunteer ushers and collaborate with professional staff to ensure patron safety accessibility and a positive audience experience.

10% - Other Duties as Assigned

• Perform additional responsibilities and support departmental initiatives as needed.

Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.

Work Schedule
Up to 12 hours per week based on event/performance schedule. Mostly night and weekend hours.

Contact Information to Applicants
Jack Rischer

1. Demonstrated customer service skills as evidenced through application materials and/or prior work experience.

1. Interest or experience in theatre dance and/or other performing arts as demonstrated in application materials.
2. Retail or other sales experience as demonstrated in application materials.
3. Federal Work-Study eligibility as demonstrated in application materials.

Position Overview
The ideal candidate(s) will provide operational and customer service support for departmental events and performances associated with the University Theatre and University Dance Company. Under the supervision of professional event staff student employees may serve as House Managers and/or Box Office Assistants assisting with audience services ticketing operations patron communication event logistics and facility oversight to ensure a positive and professional patron experience.

Additional Candidate Instruction
In addition to the online application the following documents are required to be considered for this position:

• A cover letter addressing how required and preferred qualifications are met.
• Resume or curriculum vitae.
• Contact information for three professional reference

A review of applications will continue until a qualified pool of applicants has been identified. Incomplete applications will not be considered.



Position Requirements
During the semester term of the appointment the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).

Employment Conditions
(1) Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.

(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.