Tenant & Workforce Identity Manager

Tenant & Workforce Identity Manager (EMS 3)

WaTech: Leading the way in technology!

Washington Technology Solutions (WaTech) is at the forefront nationally in integrating innovative technologies that revolutionize how state services are delivered to the people of Washington. WaTech establishes the strategic technological framework for various state domains and programs overseeing the primary technology services throughout the state.

About the opportunity:
This position is a part of the Tenant and Workforce Identity unit within the Computing Services Division (CSD). The unit provides Microsoft cloud workforce identity and tenant governance services that support authentication access enterprise integration and secure administration of shared enterprise platforms. This position reports directly to the Assistant Director Computing Services Division.

The Tenant Workforce Identity Manager independently manages enterprise-level risk establishes operational priorities and provides oversight for identity and tenant services that directly impact agency access to critical systems and statewide digital services. This role is responsible for establishing and maintaining governance operational standards and enterprise controls for workforce identity and access management services including Enterprise Active Directory (EAD) Entra ID federation services privileged administration identity synchronization conditional access multifactor authentication and third-party application integration governance.

Some of what to expect with this role:

• Establish identity governance processes that ensure workforce access is appropriate auditable and aligned with business needs security requirements and least privilege principles.
• Coordinate security architecture procurement and policy review activities related to application access and enterprise integrations.
• Maintain oversight of periodic application access review and remediation activities.
• Lead operational governance and risk management activities for workforce identity and tenant services.
• Coordinate incident response escalation management and operational recovery activities related to Tenant and Workforce Identity Services.
• Serve as the core service owner for statewide tenant and workforce identity services.
• Translate complex identity authentication and governance concepts into clear operational guidance and business impact information.
• Provide executive-level reports governance recommendations service metrics and operational updates to WaTech leadership and customer governance groups.
• Support agencies in understanding enterprise identity standards integration requirements and access governance expectations.
• Lead develop and supervise professional technical staff supporting statewide identity and tenant services.
• Establish operational priorities assign work review performance and ensure alignment with organizational objectives and service expectations.
• Provide leadership mentoring and technical guidance to staff responsible for identity administration tenant operations federation services and governance functions.

Heres what were looking for:

• 12 years of progressively responsible experience in enterprise technology services including identity access management authentication directory services cloud governance or enterprise administration. This experience must include:
  • Four years of experience sponsoring planning managing or governing enterprise IT services or service portfolios. (Demonstrates the ability to provide enterprise-level leadership governance oversight and strategic direction for statewide services).
  • Four years of experience leading or supervising professional IT staff including performance management workforce planning and staff development. (Ensures the ability to effectively lead highly specialized technical staff and maintain operational continuity for critical enterprise services).
  • Four years of experience managing or supporting enterprise identity authentication federation or tenant administration platforms such as Enterprise Active Directory Entra ID Azure AD ADFS or related technologies. (Demonstrates advanced expertise necessary to oversee identity governance tenant operations privileged administration and enterprise access controls).
  • Demonstrates the ability to balance competing agency needs while maintaining consistent enterprise governance and operational standards.
• A bachelors degree in information technology computer science cybersecurity business administration public administration or related field may substitute year-for-year for up to four years of required experience.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Preference may be granted to applicants with the following:

• Three years of experience implementing governance security compliance or operational controls related to enterprise technology services.
• Experience supporting shared services or multi-organization enterprise environments.
• Professional certifications such as:
• Microsoft Certified: Enterprise Administrator Expert Security Administrator or Identity and Access Administrator Associate.
• ITIL Foundation or higher-level ITSM certification.
• Prosci Certified Change Practitioner (OCM).
• Lean Six Sigma Green Belt.
• Azure Fundamentals or equivalent cloud platform certification.

Telework:

This position is approved for telework; however a hybrid work arrangement within Washington State is supported with periodic in-office presence for leadership coordination customer engagement and events that affect service delivery. The role requires availability for on-site support or coordination during major incidents or service disruptions. To meet these onsite business needs the position must reside within the State of Washington.

We value diversity and different perspectives:

WaTech is committed to providing equal access and opportunities to all qualified applicants and employees. We seek to attract and retain a diverse staff and welcome your experiences perspectives and unique identity.We invite you to include your preferred name and pronouns in your material to ensure we address you correctly throughout the application process.

What WaTech offers:

As an employee of WaTech youll have access to an outstandingemployee benefits package that includes medical and dental plan options for you and your family paid leave and holidays retirement plan options and more.

While WaTech is headquartered in Olympia Washington which is near some of the countrys mostscenic national parkswe are able to offer many of our positions telework and flexible schedule options to help support a healthy work-life balance.

To learn more about WaTech and what our employees enjoy about working here pleasevisit our website.

Additional information about this role:

• This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability to perform in the position and is a continued condition of employment.

How to apply:

Applications for this recruitment will be accepted electronically. Please select the large apply button at the top of this addition to completing your online application please also include the following attachments:

• A current resume detailing your applicable experience training and/or education.
• A letter of interest highlighting how your experience aligns with the outlined job posting.

Top candidates will be asked to provide a list of their professional references with contact information.

Reminders:

• A real person is reviewing your application material. It is in your best interest to complete the application in its entirety and review thoroughly before submitting. You will not be eligible to re-apply for this posting for 30 days.
• Applications with missing or incomplete fields or supplemental question responses such as see resume may be considered incomplete and removed from consideration.
• WaTech complies with the employment eligibility verification requirements of the federal Form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States. WaTech does not use the E-Verify system. We are not eligible to extend STEM Optional Practice Training (OPT) opportunities. For more information please
• Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy) NGB 22 or signed verification of service letter from the United States Department of Veterans Affairs to their application. (Please redact any personally identifiable data such as social security number and date of birth prior to submittal.)

By submitting your materials you affirm that all information is true and correct. Any untruthful information is cause for removal from the applicant pool. If hired as a result of this recruitment the discovery of incorrect or falsified information may lead to disciplinary action or dismissal.

Recruitment process:

The first round of application assessments will be conducted seven days after the initial job posting date. The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date. It is to the applicants advantage to apply as early as possible. This recruitment may be used to fill multiple positions.

The salary range reflected above reflects the full potential for this position. The base pay offered to the selected candidate will consider the candidates specific qualifying experience and internal equity of the existing team.

Contact us:For inquiries about this position please contactRebekah Wilkesator email to.

If youd like to request an accommodation for any part of the selection process or to receive the application material in an alternate format please contact Human Resources at or.Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-.