Technical Writer (Policies, Procedures & Disclosures)

First Entertainment is looking for a seasoned Technical Writer who will be responsible for developing maintaining and enhancing policy procedure and member-facing disclosure documentation to ensure clarity consistency and compliance with regulatory requirements under very tight timelines. The Technical Writer will partner with business compliance legal and operations stakeholders to translate complex financial and regulatory concepts into clear actionable and consumer-friendly content.

This is a temporary full-time remote-compatible opportunity and is expected to last at least 2 months subject to extension. Candidates must reside within Arizona California Colorado Florida Georgia Idaho Nevada New Mexico New Mexico Ohio Texas and Washington to be considered. The target pay range for this position is $35$42 per hour depending on the candidates experience qualifications and location.

Responsibilities

• Draft edit and maintain policies procedures and regulatory disclosures (e.g. member agreements compliance notices operational procedures).
• Ensure all documentation aligns with regulatory legal and internal governance standards (e.g. NCUA CFPB state/federal requirements).
• Translate complex regulatory and operational requirements into clear concise user-friendly language.
• Partner with compliance legal risk and business units to gather requirements and validate accuracy.
• Conduct gap analysis and document reviews to identify outdated or inconsistent documentation.
• Manage document lifecycle including version control approvals updates and publication.
• Support policy governance processes including change management and communication.
• Maintain centralized repositories ensuring accessibility and audit readiness.

Requirements

• Bachelors degree in English Communications Business or related field (or equivalent experience).
• 37 years of technical writing experience preferably in financial services.
• Strong knowledge of banking regulations compliance and disclosure requirements.
• Excellent writing editing and document management skills.
• Experience working with cross-functional stakeholders.
• Proficiency in MS Office SharePoint and documentation tools.

• Experience in banking or credit union operations highly preferred.
• Familiarity with ERM GRC or policy governance frameworks.
• Exposure to consumer disclosures (e.g. Reg E Reg Z Truth-in-Savings) highly preferred.