Technical Support Specialist
Job Location:
Job Location:
Camarillo, CA - USA
Hourly Salary:
$ 39 - 49
Hourly Salary:
Posted on:
14 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Title: Technical Support Specialist Direct hire/ W-2 role
Location: Camarillo CA 93012
Pay: $39 to $49 per hour plus benefits
Job Summary
We are looking for a committed and skilled onsite IT Technical Support Specialist to become part of our IT team. This position entails delivering primary technical assistance to end users while overseeing and managing the organizations IT infrastructure which includes workstations servers networks and business systems. The ideal candidate will diagnose hardware software and network problems set up and configure systems and peripherals and collaborate closely with users and operations personnel to address helpdesk inquiries sustain system performance and facilitate the implementation of new technology solutions in a dynamic manufacturing setting.
Required Responsibilities
Location: Camarillo CA 93012
Pay: $39 to $49 per hour plus benefits
Job Summary
We are looking for a committed and skilled onsite IT Technical Support Specialist to become part of our IT team. This position entails delivering primary technical assistance to end users while overseeing and managing the organizations IT infrastructure which includes workstations servers networks and business systems. The ideal candidate will diagnose hardware software and network problems set up and configure systems and peripherals and collaborate closely with users and operations personnel to address helpdesk inquiries sustain system performance and facilitate the implementation of new technology solutions in a dynamic manufacturing setting.
Required Responsibilities
- Install configure and maintain network hardware (routers managed switches firewalls) and infrastructure components (LAN Wi-Fi VPN); enforce security through firewall policy management ACLs and endpoint protection.
- Monitor network and system performance; diagnose and resolve hardware software and connectivity issues across endpoints servers and infrastructure layers.
- Administer user accounts permissions and authentication across Active Directory and Microsoft 365 environments including role-based access controls (RBAC).
- Deploy configure and maintain Windows systems; manage OS imaging application deployment patch management and firmware/security updates.
- Provide technical support for desktops laptops printers and peripherals via hands-on and remote channels; deliver clear guidance to end users.
- Assist with server operations and virtual environment administration (Nutanix VMware Hyper-V) including VM provisioning resource allocation and hypervisor maintenance.
- Maintain accurate documentation of network topology system configurations SOPs and infrastructure diagrams.
- Additional job duties as assigned.
- Assist with IT asset management inventory tracking licensing and warranty records.
- Participate in infrastructure upgrades hardware refresh cycles and technology deployments.
- Coordinate with vendors and external support partners for escalated issues or advanced system maintenance.
- Promote IT security best practices and assist in security monitoring and compliance activities.
- We are ITAR Registered. Hired candidate must be a US Citizen or Lawful Permanent Resident.
- This is a full-time position located at our Camarillo facility Monday through Friday 8am to 5pm. Additional hours including possible early mornings/evenings/weekends as required.
- Experience: Minimum 5-years hands-on network /systems administration work experience.
- Strong understanding of networking concepts (TCP/IP DNS DHCP VPNs).
- Experience with network hardware (Cisco Juniper or equivalent).
- Familiarity with operating systems (Windows Server Linux).
- Knowledge of network security practices.
- Basic scripting experience (PowerShell Bash) is a plus.
- Communication: Excellent verbal and written communication skills.
- Security & Confidentiality: Ability to handle sensitive information responsibly.
- Minimum: High school graduate or equivalent
- Preferred Minimum: Associates degree in Information Technology Computer Science or related field or equivalent hands-on experience.
- Certifications: Cisco CCNA CompTIA Network or CompTIA Security.
- Experience with virtualization technologies Microsoft 365 administration Active Directory and cloud services.
- Familiarity with SQL databases or experience supporting business applications and integrated systems.
- Prior support experience in a manufacturing or ERP environment.
- Will occasionally/frequently stand walk sit use both hands and carry/lift to 50 lbs.
- Responsibilities sometimes require installation/lifting of heavy equipment and use of/climbing ladders.
Required Experience:
IC
