Technical Support Management (TSM) Specialist

Koniag Management Solutions LLC a Koniag Government Services company is seeking a Technical Support Management (TSM) Specialist with a Secret security clearance to support KMS and our government customer in Mobile AL. This position is for a Future New Business offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and Management Solutions LLC a Koniag Government Services company is seeking a Technical Support Management (TSM) Specialist certified in Security to manage deficiency records and support trial events for the U.S. Coast Guards Offshore Patrol Cutter (OPC) Project Residence Office (PRO) in Mobile AL. This full-time position requires an individual with expertise in the Navys TSM system and Electronic Trial Card (ETC) tool to track deficiencies from creation through closure during ship construction testing and trials. The ideal candidate will possess comprehensive knowledge of ship construction deficiency management processes and maintain certification requirements independently. Secret level security clearance is required. This is an on-site position in Mobile Alabama with potential sea trial support requirements including dock side and at-sea Functions Responsibilities & Duties may include but are not limited to:The TSM Specialist will manage deficiency records and processes throughout the OPC construction and testing lifecycle. Principal responsibilities include:Provide TSM System and Electronic Trial Card (ETC) system overview and training to OPC PRO personnel USN INSURV team members and shipbuilder personnelSupport tracking of deficiency records including Surveillance Test Witnessing Compartment Completion Inspection Corrective Action Requests (CARs) Trial Cards and Project Management recordsDevelop and maintain ship unique data and databases for OPC PRO deficiency record input into ETC tool and TSM systemAssist OPC PRO personnel in maintaining and updating status of deficiency records from creation through closure in ETC tool and TSM systemAssist in preparation of technical briefings assessments audits and milestone reviewsUtilize available programs tools and data sources to prepare weekly program management reports and technical/financial metric status reportsProvide trial card status reports through metrics and progress the correction of deficiencies post-trialsSupport dock side and at-sea portions of trials including dock trials builders trials and Acceptance TrialsMaintain ability to provide ETC creation during pre-trial production inspection and test cyclesTransfer current cutter ETC tool pre-trial deficiencies (1 List) Quality CARs and prior cutter rollover trial card data into TSM systemAssist OPC PRO and INSURV personnel with creation of new trial cards using ETC toolAssist OPC PRO personnel with pre-screening and screening activities before during and post trialsAssist OPC PRO with tracking defect coding and other applicable technical assistance on all trial cards from ETC tool creation through closure in TSM systemMaintain deployable mini-local area network for sea trials consisting of maximum twenty (20) laptops and associated network infrastructureEnsure computer software and hardware is updated and maintained in accordance with Coast Guard and NAVSEA TSM requirementsRespond to USN INSURV trial card database requests pre during and post trialsAttend meetings in relation to assigned tasks and support program reviews as assignedMaintain individual Security certification based on re-certification requirements from certifying authority (contractor responsibility not Government)Ensure all equipment required to support trials is compliant with Authorization to Operate (ATO) rules and regulationsEducation and Experience:Required:Bachelors degree OR at least six (6) years of relevant experienceCurrent Security certification (contractor responsible for maintaining certification throughout contract period)Ability to perform moderate walking and movement through active shipyard and OPCs under constructionClearance Requirement:Security clearance requiredRequired Skills and Competencies:Proficiency in use of Government TSM system and ETC toolExpertise in Microsoft Office suite applications including Word Excel PowerPoint and AccessComprehensive knowledge of ship construction deficiency records management processesStrong technical aptitude for database management and troubleshootingAbility to work independently during sea trials and production inspection cyclesExcellent organizational skills for tracking multiple deficiency records simultaneouslyStrong attention to detail in defect coding and technical documentationCapability to provide training and technical guidance to Government and contractor personnelAbility to deploy and maintain local area network infrastructure for trialsUnderstanding of Coast Guard and NAVSEA technical requirements and compliance standardsFlexibility to support trials during non-standard hours including weekends evenings and sea dutyStrong communication skills for coordinating with multiple stakeholders including USCG Navy INSURV and shipbuilder personnelAbility to work in shipyard and shipboard environments with moderate physical demandsDesired Skills and Competencies:Experience with Navy Board of Inspection and Survey (INSURV) inspection processesFamiliarity with shipbuilding Quality Assurance processes and Corrective Action Request systemsExperience supporting at-sea trials and shipboard operationsKnowledge of Coast Guard or Navy ship construction standards and specificationsExperience with Configuration Management and change control processesUnderstanding of Authorization to Operate (ATO) compliance requirements and cybersecurity protocolsFamiliarity with shipbuilding test and trial procedures including dock trials builders trials and acceptance trialsExperience with deficiency trending analysis and metrics developmentKnowledge of ship compartment completion inspection processesUnderstanding of ship systems testing and commissioning activitiesExperience with mobile network deployment in maritime environmentsOur Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please Opportunity Employer/Veterans/ Preference in accordance with Public Law 88-352