Technical Specialist, Construction Claim Chantilly VA

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Job Category
Claim

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors including the scope complexity and location of the role; the skills education training credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program employees are also eligible for performance-based cash incentive awards.

Salary Range
$85600.00 - $141200.00

Target Openings
4

What Is the Opportunity
This role is eligible for a sign on bonus

Under general supervision the position is responsible for investigating evaluating reserving negotiating and resolving assigned Specialty Liability related Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts coverage investigation evaluation reserving litigation management negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources and serves as a contact and technical resource to the field and our business partners.
What Will You Do

Directly handles assigned claims.
Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
Consults with Manager on use of Claim Coverage Counsel as needed.
Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders accounts claimants law enforcement agencies witnesses agents medical providers and technical experts to determine the extent of liability damages and contribution potential. Interview witnesses and stakeholders; take necessary statements as strategically appropriate.
Actively engages in the identification selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims such as Subrogation Risk Control nurse consultants and fire or fraud investigators and other experts.
Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.
Maintains claim files and documents claim file activities in accordance with established procedures.
Utilizes evaluation documentation tools in accordance with department guidelines.
Proactively creates Claim File Analysis (CFA) by adhering to quality standards.
Utilizes diary management system to ensure that all claims are handled timely. At required time intervals evaluate liability and damages exposure.
Establishes and maintains proper indemnity and expense reserves.
Recommends appropriate cases for discussion at roundtable.
Attends and/or presents at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others.
Develops and employs creative resolution strategies.
Prompt and proper disposition of all claims within delegated authority.
Negotiates disposition of claims with insureds and claimants or their legal representatives.
Recognizes and implements alternate means of resolution.
Manages litigated claims. Develops litigation plan with staff or panel counsel including discovery and legal expenses to assure effective resolution and to satisfy customers.
Applies litigation management through the selection of counsel evaluation and direction of claim and litigation strategy.
Tracks and controls legal expenses to assure cost-effective resolution.
Effectively and efficiently manage both allocated and unallocated loss adjustment expenses.
Attends depositions mediations arbitrations pre-trials trials and all other legal proceedings as needed.
Updates appropriate parties as needed providing new facts as they become available and their impact upon the liability analysis and settlement options.
Recognizes cases based on severity/ complexity protocols that should be transferred to another level of claim professional and refers on a timely basis.
Appropriately deals with information that is considered personal and confidential.
Fulfills specific service commitments made to certain accounts as outlined in Special.
Account Communication (SAC) instructions and inquiries from agents and brokers.
Represents the company as a technical resource; attends legal proceedings as needed acts within established professional guidelines as well as applicable state laws.
Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
Shares accountability with business partners to achieve and sustain quality results.
Evaluates all claims for recovery potential; directly handles recovery efforts and/or engage and directs Company resources for recovery efforts.
Perform other duties as assigned.
Potential for travel up to 30%