Technical Project Manager III

Toshiba Global Commerce Solutions is seeking a Technical Project Manager III to provide the governance coordination and operational discipline needed to improve visibility accountability and delivery outcomes across Professional Services. This role serves as a central coordination point among Delivery Leadership Customer Engagement Managers Engineering Managers Sales Operations Finance and other stakeholders.

The position owns portfolio reporting leadership meeting operations RAID and action management resource-planning coordination delivery-process governance and continuous-improvement activities across multiple customer engagements. Success requires strong project management discipline executive communication financial awareness attention to detail and the ability to organize complex work across technical and non-technical teams.

• Bachelors degree in business information technology engineering project management or a related discipline or an equivalent combination of education and relevant experience.
• 7 years of experience in project management PMO operations portfolio management delivery operations program governance or a related discipline.
• Experience preparing executive-level reporting presentations meeting materials and written communications.
• Experience managing governance cadences RAID logs action registers and cross-functional follow-through.
• Working knowledge of project planning resource planning forecasting financial tracking and delivery-health reporting.
• Strong organizational analytical facilitation communication and problem-solving skills.
• Advanced proficiency with Microsoft Excel PowerPoint Teams SharePoint and Microsoft 365.
• Ability to manage competing priorities and high volumes of detail while maintaining accuracy and timely follow-through.
• Ability to collaborate effectively across technical customer-facing financial and operational functions.

• Facilitate recurring portfolio leadership customer portfolio and delivery governance reviews.
• Prepare agendas executive presentations status summaries minutes and follow-up communications.
• Consolidate milestones key performance indicators risks issues dependencies decisions and mitigation actions into reliable portfolio-level visibility.

• Own and administer portfolio and leadership RAID processes.
• Capture owners due dates status dependencies and closure evidence.
• Monitor open items follow up with owners and escalate overdue or unresolved matters through appropriate leadership channels.

• Coordinate resource-demand planning staffing reviews utilization discussions and capacity-management activities.
• Maintain planning information used for staffing decisions delivery forecasting and operational-readiness reviews.
• Communicate resource-allocation risks that may affect customer commitments schedules quality or financial performance.

• Maintain and improve delivery-management standards templates operating procedures governance controls and reporting practices.
• Monitor the accuracy and completeness of schedules milestones forecasts release information and portfolio status artifacts.
• Identify handoff gaps and process breakdowns and facilitate corrective actions.

• Support portfolio forecasting budget visibility resource-utilization reviews project financial tracking annual planning operating reviews portfolio health assessments and project setup governance.
• Coordinate with Delivery Finance Sales and Operations to improve transparency and timely decision-making.

• Serve as facilitator and operational coordinator for recurring delivery portfolio and leadership meetings.
• Manage cadence logistics agendas materials decisions minutes and follow-up communications.
• Translate complex information into clear executive-ready messages for technical and non-technical audiences.

• Develop and maintain standard operating procedures training materials process documentation and governance playbooks.
• Support onboarding and knowledge transfer.
• Facilitate lessons learned and retrospectives.
• Promote consistent practices and measure adoption and effectiveness of process changes.

• PMP or comparable project program or Agile certification.
• Experience in Professional Services software delivery retail technology or enterprise technology organizations.
• Experience with portfolio and project tools such as Smartsheet Jira ServiceNow Oracle Tempo or comparable platforms.
• Experience supporting customer-facing delivery organizations and executive governance forums.
• Experience developing SOPs training materials reporting standards or knowledge-management content.
• Familiarity with Agile waterfall and hybrid delivery approaches.

• Leadership reporting and meeting materials are accurate concise and delivered on the required cadence.
• Risks actions issues and decisions have clear owners current status and timely escalation or closure.
• Resource constraints delivery dependencies and financial or schedule variances are visible early enough to support corrective action.
• Portfolio and project artifacts provide consistent trustworthy information for leadership decision-making.
• Governance forums produce documented decisions accountable actions and effective follow-through.
• Professional Services processes templates training and reporting practices become more consistent and efficient over time.

ABOUT THE COMPANY

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our in-store solutions and impressive customer base that made us the worlds installed market share leader.

The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless two-way participatory shopping experience lets get together to drive the new economy.

Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including the following:

Group health coverage (medical dental & vision)
Employee Assistance Programs
Pre-tax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule paid vacation & sick/personal days

EEO

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation.

DIVERSITY EQUITY & INCLUSION

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency). Were passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future.

EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)