Technical Program Manager, IT

ABOUT THE ROLE

Were looking for a Technical Program Manager to help drive technical results for key IT projects and programs across automations artificial intelligence enterprise systems infrastructure and networking. Youll manage execution end to end from initial scoping and risk identification to stakeholder communication while building the metrics and reporting that keep leadership informed on program project and system health. This role is a good fit for someone with solid technical grounding who wants to grow into a strategic data-driven program management role within the IT department.

WHAT YOULL DO

• Ensure Overall Success: Drive the successful execution of the IT program and projects ensuring defined requirements are met stay on schedule and align with budget.
• Customer & Stakeholder Management: Manage relationships with IT customers uphold service level agreements (SLAs) and monitor request satisfaction. Own project deliverables and provide regular status updates to internal stakeholders.
• Program Execution: Lead execution across project tasks and work plans partnering closely with senior team members engineering and operations counterparts. Operate with a high degree of ownership and independent judgment. Serve as a trusted partner to our IT engineering and operations teams.
• Technical Coordination: Develop a working understanding of IT system and infrastructure performance including networking and server/cloud environments. Support incident response and after-action reviews. Gather and analyze metrics to identify areas for improvement and track the impact of new initiatives. Maintain a clear picture of system or process health that can be communicated to stakeholders.
• Project Coordination: Define project scope and track changes. Identify document and monitor project risks. Maintain and update project schedules action items and documentation.
• Stakeholder Engagement: Act as a point of contact for internal teams gathering requirements and feedback. Represent the services and technical capabilities of the IT team to business stakeholders.

REQUIRED QUALIFICATIONS

• Bachelors degree in a technical field like Computer Science Information Systems OR a degree in a related field with a demonstrated passion for technology and IT operations.
• 4 years of program and project management experience within a technology environment managing multiple concurrent workstreams.
• 5 years of experience in a technical role such as IT support systems administration network operations or other related technical disciplines.
• Demonstrated ability to analyze technical and operational data build metrics and use them to drive decisions and track program and project health.
• Experience working directly with technical teams (engineering infrastructure networking etc.) to translate business requirements into actionable project plans.
• Strong analytical and problem-solving abilities.
• Excellent organizational skills with a high detail orientation and commitment to quality.
• Excellent written and verbal communication skills.
• Occasional travel to other company sites may be required up to 10% of the time.
• Able to obtain and maintain a US Secret Clearance.

PREFERRED QUALIFICATIONS

• Project management certification (e.g. PMP CompTIA Project CAPM).
• Experience with IT Service Management (ITSM) frameworks like ITIL.
• Hands-on experience with project management and collaboration tools (e.g. JIRA Confluence Smartsheet).
• Solid understanding of core IT Operations domains: networking server administration (Linux/Windows) cloud services (AWS Azure) and cybersecurity.
• Experience working with vendors to manage service delivery or support.

The salary range for this role is an estimate based on a wide range of compensation factors inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience education and/or training critical skills and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Andurils total compensation package. Additionally Anduril offers top-tier benefits for full-time employees including:

At Anduril we invest in our people. Our comprehensive competitive benefits package (available at little to no cost to employees) ensures youre supported in health recovery and whatever comes next.For more information Explore Our Benefits.

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