Technical Program Manager, Global Risk & Intelligence Services

The Global Risk & Intelligence Services (GRIS) team is looking for a Technical Program Manager who can independently own and deliver complex cross-functional projects that enable our GRIS Analysts/Investigators to work more effectively.

In this role you will help design implement and maintain technologies that help the team scale to meet the expanding needs of its customer base. You will be responsible for overseeing the day to day maintenance of existing systems collect requirements and feedback identify defects pull data and analyze trends for continuous improvement. You will also help drive new ideas and initiatives for the team.

This is a high-ownership role. You will be expected to identify gaps propose solutions and execute with little to no supervision making the entire GRIS team more effective through the programs you deliver.

Key job responsibilities
Own program delivery start to finish Lead technical programs from scoping through launch managing dependencies across engineering data and security teams. Spot risks early resolve blockers and make tradeoffs to keep programs on track.

Work independently Initiate and lead projects with minimal direction. Identify opportunities define scope get the right people on board and deliver results.

Dive deep into data Work with structured and unstructured datasets to inform program decisions. Partner with data engineers and analysts to define data pipelines validate outputs and ensure data quality across platforms.

Manage AWS and Salesforce integrations Drive technical programs involving AWS services (e.g. Lambda S3 DynamoDB QuickSight SageMaker) and Salesforce (custom objects APIs automation). Understand architectural tradeoffs and communicate effectively with engineering teams.

Work with geospatial tools Partner with teams to integrate ESRI/ArcGIS capabilities into operational workflows. Translate geospatial requirements into technical specifications and program deliverables.

Earn trust with customers Build strong relationships with GRIS Analysts/Investigators and leadership. Understand their pain points communicate program status transparently and deliver solutions that genuinely improve their workflows.

Stay organized across multiple projects Keep clear priorities across a portfolio of projects. Use project management tools (Asana or equivalent) to track milestones dependencies and deliverables.

Communicate clearly Provide regular updates to senior leadership on program status risks and impact. Write clear documents (narratives PRFAQs design docs) that help teams make decisions.

- 3 years of working directly with engineering teams experience
- 3 years of technical product or program management experience
- 3 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules

- Experience with ESRI/ArcGIS products (ArcGIS Online ArcGIS Enterprise ArcGIS Pro or related geospatial solutions)
- Experience with data modeling SQL and working with large-scale datasets
- Experience in security intelligence risk management or investigations domains
- Familiarity with Agile/Scrum methodologies and project management tools (Asana)
- Strong written communication skills ability to write papers narratives and technical specifications
- Experience with Python SQL or scripting for automation and data analysis

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 127100.00 - 172000.00 USD annually