Technical Product Launch Manager I, Amazon Robotics
Job Location:
Job Location:
North Reading, MA - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
2 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Amazon Robotics is transforming the future of fulfillment by deploying autonomous mobile robots robotic manipulation systems and AI-driven orchestration software across hundreds of fulfillment centers that collectively move billions of packages a year. As a Technical Product Launch Manager I you will support the end-to-end launch of next-generation robotics technologies directly into Amazons live operational network working under the guidance of senior product launch managers. Your work will have immediate measurable impact: the systems you help launch will reduce customer delivery times improve associate safety and drive operational efficiency at a scale few roles anywhere in the world can match.
The Product Launch team is the critical bridge between Amazon Robotics Engineering & Product and Amazon Operations & Maintenance during the rollout of new automation solutions that are being built in production through fast iteration. You will develop foundational expertise in breakthrough technologies supporting engineering triages contributing to performance deep dives and translating field observations into product improvements that shape the engineering roadmap. You will contribute to training development from the associate level up to senior leadership build customer relationships and support adoption across a network that never stops growing.
We are looking for a builder who is comfortable navigating ambiguity leads with data and earns trust through reliable execution. You dive deep into the details without losing sight of the bigger picture. You simplify the complex champion your customers and bring a doer mindset to every challenge. If this sounds like you wed love to meet you.
Key job responsibilities
Support end-to-end launch and field testing of new automation solutions; track deliverables flag project risks and contribute to status reports under guidance from senior program managers.
Obsession Develop foundational expertise in site operations and maintenance build relationships with site customers and represent their perspective in product discussions.
Deep Monitor performance availability and quality metrics during field tests; identify patterns and escalate root causes to engineering contributing findings to prioritized product and process improvements.
and Simplify Assist in evaluating user roles against product requirements maintain a prioritized feature backlog and surface high-impact improvement opportunities in engineering roadmap and sprint reviews.
Results Drive launch readiness by developing user training content from associate standard work to leadership-level theory-of-operations material; ensure site teams are prepared to operate and sustain new automation solutions by delivering training milestones on schedule and validating completeness prior to go-live.
Trust Execute day-to-day field testing tasks support site leadership communications for changes and triage operational issues arising from NPI activities to help keep launches on schedule.
A day in the life
Your morning starts with a stand-up at a fulfillment center reviewing overnight performance data for a robotic system beta test. You spot an availability anomaly flag it to the engineering team and help triage the issue by gathering logs and testing a firmware edge case. By mid-morning you are facilitating hands-on training for technicians delivering teardown procedures developed by your team earlier in the launch cycle.
After lunch you shift to tactical execution compiling field test data from multiple sites into a summary that your senior program launch manager will use in a product improvement proposal. You document patterns that could reduce maintenance time by 30%. You also join a retrospective to capture lessons learned and take ownership of updating the teams field observation template for the next launch.
Late afternoon you update launch trackers draft inputs for a status report that your manager will present to senior stakeholders and coordinate logistics for an upcoming launch milestone. No two days are identical: some weeks you are deep in data collection others you are boots-on-the-ground troubleshooting. What stays constant is the impact. The systems you help launch serve millions of customers the observations you surface shape the engineering roadmap and the processes you follow and refine make your entire team more effective.
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children can use. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular full-time employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
- Bachelors degree in science technology engineering math business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
- 2 years of customer-facing work engaging with customer stakeholders technologists or partners to support business problem resolution with advanced technologies experience
- 2 years of leading large-scale technical or engineering programs with a proven record of thought leadership business case development realizing customer benefits and successful program completion experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The Product Launch team is the critical bridge between Amazon Robotics Engineering & Product and Amazon Operations & Maintenance during the rollout of new automation solutions that are being built in production through fast iteration. You will develop foundational expertise in breakthrough technologies supporting engineering triages contributing to performance deep dives and translating field observations into product improvements that shape the engineering roadmap. You will contribute to training development from the associate level up to senior leadership build customer relationships and support adoption across a network that never stops growing.
We are looking for a builder who is comfortable navigating ambiguity leads with data and earns trust through reliable execution. You dive deep into the details without losing sight of the bigger picture. You simplify the complex champion your customers and bring a doer mindset to every challenge. If this sounds like you wed love to meet you.
Key job responsibilities
Support end-to-end launch and field testing of new automation solutions; track deliverables flag project risks and contribute to status reports under guidance from senior program managers.
Obsession Develop foundational expertise in site operations and maintenance build relationships with site customers and represent their perspective in product discussions.
Deep Monitor performance availability and quality metrics during field tests; identify patterns and escalate root causes to engineering contributing findings to prioritized product and process improvements.
and Simplify Assist in evaluating user roles against product requirements maintain a prioritized feature backlog and surface high-impact improvement opportunities in engineering roadmap and sprint reviews.
Results Drive launch readiness by developing user training content from associate standard work to leadership-level theory-of-operations material; ensure site teams are prepared to operate and sustain new automation solutions by delivering training milestones on schedule and validating completeness prior to go-live.
Trust Execute day-to-day field testing tasks support site leadership communications for changes and triage operational issues arising from NPI activities to help keep launches on schedule.
A day in the life
Your morning starts with a stand-up at a fulfillment center reviewing overnight performance data for a robotic system beta test. You spot an availability anomaly flag it to the engineering team and help triage the issue by gathering logs and testing a firmware edge case. By mid-morning you are facilitating hands-on training for technicians delivering teardown procedures developed by your team earlier in the launch cycle.
After lunch you shift to tactical execution compiling field test data from multiple sites into a summary that your senior program launch manager will use in a product improvement proposal. You document patterns that could reduce maintenance time by 30%. You also join a retrospective to capture lessons learned and take ownership of updating the teams field observation template for the next launch.
Late afternoon you update launch trackers draft inputs for a status report that your manager will present to senior stakeholders and coordinate logistics for an upcoming launch milestone. No two days are identical: some weeks you are deep in data collection others you are boots-on-the-ground troubleshooting. What stays constant is the impact. The systems you help launch serve millions of customers the observations you surface shape the engineering roadmap and the processes you follow and refine make your entire team more effective.
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children can use. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular full-time employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
- Bachelors degree in science technology engineering math business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
- 2 years of customer-facing work engaging with customer stakeholders technologists or partners to support business problem resolution with advanced technologies experience
- 2 years of leading large-scale technical or engineering programs with a proven record of thought leadership business case development realizing customer benefits and successful program completion experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at MA North Reading - 98200.00 - 160000.00 USD annually
USA MA Westboro - 98200.00 - 160000.00 USD annually
USA TN Nashville - 88400.00 - 154700.00 USD annually
USA TX Austin - 98200.00 - 160000.00 USD annually
USA WA Seattle - 98200.00 - 160000.00 USD annually
Required Experience:
Manager
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