Technical Director

Reporting to the SVP Aerospace & Defense you are an essential member of the In-Lab regional operations leadership team and responsible for the technical groups overall performance as a value-adding internal consulting function ensuring operational quality and technical expertise and excellence. The Technical Director is a leadership and operational role focused on driving scalability consistency quality and high-performance across multiple sites in the U.S. and Canada.

Responsibilities include but are not limited to:

• Lead and develop a distributed team of 79 technical experts including Level 3 NDT specialists (RT UT PT ET) chemical engineers project leaders and engineering support.
• Manage performance alignment and communication across a remote geographically dispersed team.
• Act as the primary liaison between laboratory operations and quality teams supporting audits nonconformance investigations and root cause analysis.
• Drive continuous improvement initiatives across all lab locations identifying and implementing best practices.
• Standardize technical procedures administrative processes and operational workflows across the network.
• Lead and project-manage strategic high-impact initiatives including lab consolidations relocations and capacity expansions.
• Lead 5S program standards across all in-house laboratories driving continuous improvement in workplace organization safety and operational efficiency while ensuring full compliance with aerospace and defense regulatory requirements including AS9100 ITAR and company quality standards.
• Support capital investment projects including budgeting scheduling vendor coordination and execution.
• Support sales and business development efforts through high-level technical engagement with customers.
• Serve as a technical subject matter expert for both internal and external stakeholders.
• Maintain oversight of NDT procedures certifications and compliance frameworks (AS ISO NADCAP).
• Establish monitor and report on KPIs to drive performance and accountability across sites.
• Drive a cultural and operational shift from reactive support to a proactive consultative technical function
• Contribute to broader business unit strategy and capability development initiatives.

Required Qualifications:

• Minimum 3-5 years leadership experience within the Aerospace or Space sectors and Nadcap for NDT inspection and materials testing or a related environment.
• Proven experience leading and managing remote distributed teams.
• Strong background in project and program management including capital projects support budgets and timelines.
• Demonstrated experience scaling operations (e.g. expanding facilities increasing capacity improving throughput).
• Background in regulated quality-driven environments such as testing inspection manufacturing or industrial services.
• Proven working knowledge of ISO/IEC 17025 and NADCAP requirements in relation to materials testing.
• Effective organizational and time management skills with the ability prioritize activities.
• Excellent verbal and written communication skills including presentations with customers and internal leadership stakeholders (e.g. GMs Regional Operations Leaders).

Preferred Qualifications:

• Engineering degree preferred (Industrial Mechanical Electrical or similar).
• NDT/NDI knowledge is advantageous and preferred.
• Core Competencies include:
  • Distributed Technical Leadership - Demonstrated ability to lead develop and align highly experienced technical professionals across multiple geographically dispersed laboratory locations. This competency includes setting clear expectations managing performance remotely fostering engagement and ensuring consistent execution without direct dayâtoâday oversight. The director must inspire credibility and trust among senior specialists while maintaining accountability and alignment to enterprise goals.
  • Operational Transformation & Continuous Improvement - Expertise in transforming a reactive technical organization into a proactive consultative and valueâadding function. This includes identifying inefficiencies standardizing processes implementing best practices and driving continuous improvement initiatives that enhance scalability throughput and operational consistency across laboratory networks.
  • Technical Governance & Regulatory Compliance - Strong capability in overseeing technical procedures certifications and compliance frameworks within regulated qualityâdriven environments. This competency encompasses supporting audits managing nonconformance investigations leading root cause analyses and ensuring adherence to standards such as AS ISO and NADCAP to maintain technical excellence and customer confidence.
  • Program & Capital Project Support - Proven ability to support and/or provide consult on complex highâimpact projects such as lab consolidations relocations expansions and capital investments. This includes budgeting scheduling vendor coordination risk management and execution discipline to deliver projects on time within scope and aligned with strategic capacity and growth objectives.
  • Strategic & Commercial Technical Partnership - Ability to act as a senior technical subject matter expert supporting sales business development and customer engagement. This competency involves translating complex technical capabilities into business value advising customers at a high level and aligning technical strategy with broader business unit growth and competitive positioning.
  • Influential Emotionally Intelligent Leadership - Advanced interpersonal and leadership effectiveness characterized by a collaborative critical-thinking leadership style. This competency includes influencing through focused guidance in lieu of authority challenging professionals through inquiry managing diverse stakeholders communicating clearly and operating effectively in complex evolving multiâsite environments while maintaining a strong resultsâorientation.

MISTRAS Group Inc. is committed to equal employment opportunity. Employment decisions including initial hiring and all matters involving the terms and conditions of employment will be made without regard to any protected class under applicable law. If hired the employment relationship is At-Will which means that employment can be terminated at any time and for any reason at the option of either the Company or the employee. Please direct questions about these policies to a MISTRAS Group Inc. Human Resources representative.

By submitting & signing I hereby understand and agree to the terms and conditions of employment as outlined above. I certify that the responses and information provided in this application (including any other supporting documentation such as a cover letter resume or transcript) are true and accurate to the best of my knowledge. I understand that misrepresenting or omitting information requested is cause for dismissal at any time without notice. I hereby give the Company permission to contact schools previous employers (unless otherwise indicated) references and others disclosed in my application.

Note to Applicants:

Smoking is prohibited in all indoor areas of the Company. Employees may use designated smoking areas (if established) in accordance with applicable state and local law.

Rhode Island Applicants: The Company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the states workers compensation law.

Initial (if applicable): Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Initial (if applicable): Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW AN EMPLOYER MAY NOT REQUIRE OR DEMAND AS A CONDITION OF EMPLOYMENT PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Mistras Group Inc. is an Equal Opportunity Employer/Veterans/Disabled:

Required Experience:

Director