Writer

Were quickly growing and super excited for you to join us!

About Topsort

At Topsort we believe in the mission of democratizing the secret technologies of the walled gardens and creating a privacy-first cookie-free world of clean advertising with modern tech friendly products and AI. We believe in making advertising intuitive intelligent and genuinely cool without any of the creepy ads or cookie-obsession (well maybe just the chocolate ones). In a rapidly changing industry were on a mission to democratize monetization access for all and ensure that advertising doesnt leave any brand or seller feeling confused or overwhelmed

Today Topsort has 6 major hubs worldwide and employees in 13 countries including Menlo Park Boston Santiago Chile Sao Paulo Brazil Barcelona Spain and Sydney Australia. We are a truly global company that was born in the pandemic thats had rapid growth since out of a genius product a customer-first mentality and a hardworking team of talented individuals. Since our founding in 2021 weve gained customers in retail marketplaces and delivery apps in 40 countries and quickly approaching the #1 position in the industry.

Do you enjoy a fast-paced environment Do you like seeing your work create real-time impact being part of a rocket ship from the very beginning Lets do the unimaginable - lets make ads clean and cool again with AI and modern technology.

Why Topsort Why now

Topsort is changing the way Retail Media works. By joining our scaling team youll feel your impact from day 1. The processes and messaging you build today will be a critical part of our foundation as we accelerate toward 200 Topsorters worldwide and your innovations will leave a lasting mark on the industry as a whole. Retail Media is on the verge of a new era and Topsort is gathering the ecosystem together to shape a brighter future. Joining us now youll work directly alongside our co-founders and founding members to bring on Retail Media 3.0. If youre looking to define your career as something greater than yourself come scale with us.

What its like to work at Topsort

At Topsort we communicate openly and move fast. We say things as they are challenge each other early and embrace feedback with curiosityits how we build better faster. Every experiment has a purpose and every outcome helps us make the next decision smarter. Theres no single formula for success here; we find what works improve it and scale it.

Were collaborative internally and competitive externallynever the other way around. The pace is quick sometimes a 100-mph kind of fast and thats what keeps it exciting. We act with intent lift each other up and turn bold ideas into real results. No endless meetings hereif it can be done today it gets done today.

What This Role Is Like

This is not a traditional content marketing role nor is it purely technical become deeply embedded in the business working closely with product managers engineers GTM team and company leadership to help communicate ideas clearly and effectively. One day you might be simplifying a technical product concept for customers. The next you could be writing product documentation or developing thought leadership content around the future of commerce and AI.

The strong candidates are naturally curious strong listeners and exceptional translators of complexity.

You Will:

• Write and maintain product documentation guides FAQs and knowledge base content.
• Turn technical concepts into clear customer-friendly explanations.
• Create sales enablement materials one-pagers presentations case studies and customer-facing content.
• Partner with Product Engineering Data Science and Commercial teams to document new features and capabilities.
• Help shape company messaging positioning and storytelling across multiple audiences.
• Support thought leadership content articles and executive communications.
• Interview subject matter experts and transform conversations into structured polished content.
• Edit and improve existing documentation and content for clarity consistency and quality.
• Build scalable content systems rather than creating one-off documents.

What we think you will be successful

• Bachelor or Master degrees in Journalism Communications Marketing Business Engineering or a related field
• Exceptional written communication skills.
• Ability to understand and explain complex technical concepts.
• Strong curiosity and willingness to learn unfamiliar subjects quickly.
• Experience writing across multiple formats including documentation articles presentations reports and customer-facing content.
• Strong information-gathering skills.
• Ability to work independently in a fast-moving startup environment with limited direction.
• Excellent attention to detail and a high quality bar for written work.
• Comfort receiving feedback and iterating quickly.
• Experience working with AI tools as part of your writing workflow.
• Background in technical writing product marketing journalism consulting or strategic communications is plus.
• Portfolio demonstrating a range of writing styles and formats.

Do you sound like the right fit Lets dive right in!