Tech Lead Java developer with Amazon Connect Lex experience
Job Location:
Job Location:
San Antonio, TX - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
9 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Experience with automation and scripting (e.g. Java or GoLang)
- Knowledge of security and compliance standards (e.g. HIPAA GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Knowledge of Amazon Connect or Amazon Lex capabilities benefits and required deployment skills
- Experience incorporating generative AI into the contact center (voice or chat bots agent assist or next best action) to answer questions or drive self-service experiences including architecture design model selection and integration prompt engineering and data preparation.
- Knowledge of security and compliance standards (e.g. HIPAA GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Knowledge of Amazon Connect or Amazon Lex capabilities benefits and required deployment skills
- Experience incorporating generative AI into the contact center (voice or chat bots agent assist or next best action) to answer questions or drive self-service experiences including architecture design model selection and integration prompt engineering and data preparation.
