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Tariff Enrolment Assistant
Job Location:
Hourly Salary:
Experience Required:
Posted:
24 August 2026 (17 days ago)
Posted:
Application Deadline:
21 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
This is a remote position.
Summary
Our Energy and Utilities division is looking for a committed Tariff Enrolment Assistant to strengthen our operational this essential capacity you will be responsible for the precise and prompt handling of customer tariff registrations playing a critical role in upholding billing accuracy and enhancing client satisfaction throughout the entire enrollment journey. This position demands a proactive professional capable of interpreting intricate utility regulations while upholding rigorous standards for data integrity and compliance within a dynamic high-volume setting.
Responsibilities
- Oversee the full registration workflow for both new and current clients guaranteeing that all tariff categories are assigned correctly in line with prevailing utility guidelines.
- Scrutinize and confirm customer paperwork to establish eligibility for various rate plans resolving any inconsistencies prior to finalizing the enrollment.
- Partner with billing and customer support units to handle enrollment queries ensuring smooth data integration across various platforms.
- Track enrollment workflows to pinpoint inefficiencies and execute process enhancements that boost productivity and shorten processing cycles.
- Keep comprehensive logs of all enrollment activities and produce regular performance reports on registration statistics for leadership analysis.
- Keep abreast of evolving energy laws and tariff updates ensuring daily operations reflect the latest regulatory standards.
Requirements
- Hold between one and three years of experience in administrative clerical or customer-facing roles ideally within the energy utility or allied service industries.
- Show a basic grasp of enrollment procedures and the capacity to rapidly master complex tariff frameworks.
- Demonstrate exceptional attention to detail with a history of ensuring high precision in database management and data entry.
- Possess strong organizational abilities and the skill to juggle multiple tasks effectively in a deadline-oriented workplace.
- Exhibit clear verbal and written communication skills for professional interaction with internal colleagues and external partners.
- Be skilled in utilizing standard office applications and database entry platforms.
Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health dental and vision coverage.
- Paid time off and holiday benefits.
- Professional development and training opportunities.
- Retirement savings plan with company matching.
- A supportive and collaborative work environment.
Required Skills:
Strong attention to detail and organizational skills Proficiency in Microsoft Excel and Microsoft Office Suite Excellent written and verbal communication skills Ability to manage multiple tasks and deadlines independently Experience with billing software property management software or utility management systems preferred
Required Education:
High school diploma or equivalent preferred
