Systems Support Specialist I
Job Location:
Indianapolis, IN - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Location: 9045 River Road Indianapolis IN 46240.
Schedule: Hybrid alternate working 2 weeks in office and 2 weeks from home
Pay: $19/hour
Summary
The IT Helpdesk Specialist is responsible for ensuring USIC employees are provided timely support for all technology needs. This position will also be responsible for repairing and imaging laptops and tablets in the Imaging Lab at the Corporate Office.
Responsibilities
- Respond to incoming inquiries via phone and email
- Provide Tier I technical support to field and corporate associates
- Repair image and deploy laptops tablets and other IT equipment for use
- Work on special projects as assigned
Requirements
- Associate degree or IT certifications required; Bachelors degree in Information Technology Computer Science or another related field is preferred
- Must be comfortable interfacing with different stakeholders at all levels of the organization
- Demonstrated ability to diagnose technical issues and provide satisfactory resolutions quickly and effectively
- Two years experience in providing end-user support is preferred
- Knowledge of and familiarity with Windows Exchange Server and other Microsoft based applications
- A high degree of effective communication skills is required specifically oral and in writing to convey complex concepts in familiar terms to the target audience
- At least two years of relevant work experience is needed to be successful in this role
We are an Equal Opportunity Employer. Veterans are encouraged to apply.
Required Experience:
IC
About Company
USIC is North America’s largest provider of underground utility damage prevention services, performing more than 80 million locates each year, and an emerging leader in advanced utility services and solutions. We are committed to providing the highest quality services, and safety is a ... View more
