Systems Engineer III
Bedford, NH - USA
Job Summary
Introduction
Werfen
Werfen is a growing family-owned innovative company founded in 1966 in Barcelona Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis Acute Care Diagnostics Transfusion Autoimmunity and Transplant. Through our Original Equipment Manufacturing (OEM) business line we research develop and manufacture customized assays and biomaterials. We operate directly in 30 countries and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe and our workforce is more than 7000 strong.
Our success comes from a specific focus in these rapidly evolving diagnostic areas our commitment to customers and our dedication to innovation and quality. Were passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.
Overview
Position Summary:
The Engineer III will be an individual contributor to support systems engineering programs related to software within a regulated medical device environment. This person will serve as a hands-on technical aid across software related system investigations root cause analysis risk assessments design changes and product support activities. This is not a people management role. The right candidate will execute technical workstreams and programs tied to software driven systems working closely with software hardware systems quality manufacturing and regulatory teams to troubleshoot complex issues and drive deliverables to closure.
The annual base salary range for this role is currently $90000 to $120000. Individual employee compensation will ultimately depend on factors including education relevant experience skillset knowledge and particular business needs.
This role is eligible for medical dental and vision insurance 401k plan retirement benefits with an employer match as well as paid vacation and sick leave.
Responsibilities
Key Accountabilities
Essential Functions:
- Execute software and systems engineering workstreams tied to investigations root cause analysis risk assessments design changes and product support activities
- Troubleshoot software driven system issues across software hardware firmware electrical components boards interfaces configurations workflows and integrated product platforms
- Support investigations for product defects field issues manufacturing issues complaints CAPAs system failures and performance concerns
- Assess the technical impact of component swaps board swaps software changes firmware updates configuration changes and system modifications
- Review technical data logs test results trends and investigation outputs to help determine root cause risk and next steps
- Document investigation findings technical rationale impact assessments risk evaluations and recommended corrective actions
- Support design control activities including technical documentation specifications test plans protocols reports traceability and risk documentation
- Partner cross functionally with systems software hardware electrical quality manufacturing regulatory and operations teams to resolve technical issues
- Lead or support development of test methods troubleshooting approaches technical processes specifications and system level verification activities
- Coordinate technical inputs across functions to keep programs investigations and deliverables moving
- Communicate technical issues clearly through documentation presentations technical summaries and team discussions
- Recommend and support process improvements related to investigations root cause analysis software/system troubleshooting risk management and design control practices
Skills & Capabilities:
- Experience serving as a technical lead program technical lead senior individual contributor or key technical resource on software/system engineering efforts
- Experience leading technical workstreams or cross functional engineering deliverables without direct people management responsibility
- Experience working in a regulated medical device in vitro diagnostics life sciences or similarly regulated environment
- Strong background in software driven systems system level troubleshooting root cause analysis and technical investigations
- Ability to evaluate issues across software hardware firmware electrical board component and system level interfaces
- Experience with risk management impact assessments product changes design changes and design control documentation
- Experience supporting technical assessments involving component swaps board swaps system updates software changes and product performance issues
- Experience/familiarity supporting CAPA complaints product defects or post market investigations
- Strong cross functional communication skills with the ability to explain technical issues clearly to technical and non technical stakeholders
Qualifications
Minimum Knowledge & Experience Required for the Position:
- Bachelors degree in Engineering Science or a related field
- 5 years of relevant experience in software engineering systems engineering product development sustaining engineering or a similar technical role
- 1-3 years of product development or relevant experience for advanced degrees
- For internal candidate promotion: Demonstrated proficiency in meeting all competencies of current level and acceptable performance history may be used in lieu of experience
- In vitro medical device experience highly desired.
Additional Skills/Knowledge:
- Language: Proficiency in English language required
International Mobility:
- Required: No
Travel Requirements:
- Some domestic and international travel may be required.
Closing
If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.
Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination harassment or retaliation based upon an individuals race color religion gender sexual orientation gender identity/expression national origin/ancestry age mental/physical disability medical condition marital status veteran status or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process please contact for assistance.
We operate directly in over 30 countries and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7000 employees around the world comprise our Werfen team.
Required Experience:
IC
About Company
Since 1959, we’ve harnessed our passion to create a history of innovative specialized diagnostics breakthroughs in vitro diagnostics, improve the quality of test results, and enhance patient care.