Systems Engineer I SDF (3rd shift)

About the Department

For more than 100 years Novo Nordisk has been tackling the unmet medical needs of people living with serious chronic diseases such as diabetes & obesity. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.

In NC we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Emerging Technologies -Solid Dosage Forms USfacility in Durham NC is a 194000 square foot tableting and packaging facility that supports the production of our innovative oral treatments for patients with type 2 diabetes. SDF maintains a curious and pioneering spirit harmonious with our growing pipeline of new products and emerging technologies.

What we offer you:

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance Dental Insurance Vision Insurance effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 14weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards

At Novo Nordisk you will find opportunities resources and mentorship to help grow and build your career. Are you ready to realize your potential Join Team Novo Nordisk and help us make what matters.

The Position

Provide operational support as part of a cross-functional IT Infrastructure team as well as assist in the maintenance & administration of automated control & IT systems during OFP site Durham project & its future operations. Responsible for the configuration installation & working condition of the automation equipment control systems & computer Information systems throughout the facility including site ERP systems SAP. *Please note this position will train on first shift then move to 3rd shift 10pm - 6:30am Monday through Friday.

Relationships

Reports to Manager.

Essential Functions

• Install troubleshoot diagnose & resolve issues with IT network devices (switches routers firewalls WAPs etc.) & infrastructure systems (monitoring tools network management systems etc.)
• Hands-on with hardware & software including server room & patch room build outs
• Operate infrastructure networks equipment/systems under FDA regulations & guidelines as they relate to computer-based information & automation systems
• Provide tier 1-2 IT network support including after-hours
• Provide tier 1-2 server administration/support for onsite virtual servers
• Provide tier 1 support of site ERP system SAP including iDoc monitoring analysis & resolution
• Liaison between site end users & HQ end user support for site ERP system SAP
• Provide ad-hoc production support & after-hours support to the site for IT related issues
• Inventory control of patch cables video cables peripherals & other IT items
• Maintain network/infrastructure documentation in accordance with corporate requirements
• Support backup/restore processes for manufacturing systems
• Interacts with equipment & service vendors for troubleshooting installation improving reliability &/or efficiency purposes
• Perform life-cycle system management tasks in conjunction with corporate IT teams for network & infrastructure systems
• Participate in corporate infrastructure guidance groups
• Provide superior customer service
• Identifies reports & may recommend corrective action for any unsafe conditions to a supervisor or department manager
• Adheres to safety procedures including but not limited to wearing product specific Personal Protective Equipment (PPE) requirements safety glasses lock out confine space & other company policies & procedures
• Follows all cGMPs & ensures that product is manufactured according to procedure & current good manufacturing practices
• Maintains training readiness
• Follow all safety and environmental requirements in the performance of duties
• Other duties as assigned

Physical Requirements

Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 10% of the time. (% can change on a case-by-case basis based on the role.)

Qualifications

• Bachelors Degree in Computer Science Information Technology or related field from an accredited university required
• May consider an Associates degree in Computer Science Information Technology or related field from an accredited college and five (5) years of experience implementing & administering networks in a medium to large enterprise environment
• May consider a High School Diploma or GED with a minimum of seven (7) years of experience implementing & administering networks in a medium to large enterprise environment
• Minimum three (3) years of experience implementing & administering networks in a medium to large enterprise environment required
• Certification in a networking infrastructure discipline (e.g. CCENT Network ) preferred
• Minimum three (3) years of experience supporting Windows based virtual servers preferred
• Experience supporting IT network infrastructure preferably Cisco equipment required
• Specific knowledge of networking principles & concepts required
• Experience supporting Windows based virtual servers preferred
• Experience in Pharmaceutical Biotech Food Cosmetic Beverage or relevant work preferred
• Experience with SAP preferred
• Experience with VMWare preferred
• Minimum two (2) years of experience in support of production operations a plus
• Knowledge of Microsoft Office a plus
• Excellent organizational & planning skills customer service skills & problem-solving skills a plus

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk were not chasing quick fixes were creating lasting change for long-term health. For over 100 years weve been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of whats possible in healthcare. We embrace diverse perspectives seek out bold ideas and build partnerships rooted in shared purpose. Together were making healthcare more accessible treating and defeating diseases and pioneering solutions that create change spanning generations. When you join us you become part of something bigger a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex gender identity sexual orientation national origin disability protected veteran status or any other characteristic protected by local state or federal laws rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply please call us at 1-. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.