Systems Engineer (Automic)

Lighthouse Technology Services is partnering with our client to fill their Systems Engineer position! This is a 12 month contract opportunity and will be hybrid in Buffalo NY (4 days onsite 1 day remote) OR fully remote option available. This role will be a W2 employee of Lighthouse Technology Services. No C2C.

Position Overview:

Position will support our enterprise automation solution (Broadcom Automic) for day-to-day functions such as job setup/reviews deployments and incident resolutions. Project work will consist of patching and upgrades. CoLo migration activities into a new datacenter.

What Youll Be Doing:

• Completes activities related to larger and/or more complex installations configuration operation and maintenance of systems hardware and software and related infrastructure.
• Ensures system hardware operating systems software systems and related procedures adhere to organizational values enabling staff and partners.
• Respond to and resolve help desk escalations based on prior incident outcomes
• Analyze system issues and create trending reports to support long-term solutions
• Develop and document procedures for work orders and request-based tasks
• Troubleshoot and resolve advanced technical incidents using diagnostic tools
• Perform system maintenance activities including patching health checks OS updates and validation of changes
• Research anomalies provide recommendations and collaborate with senior staff
• Schedule maintenance to minimize operational risk
• Provide coaching and mentorship to less experienced team members
• Support scheduled evening responsibilities
• Develop and maintain documentation for maintenance procedures and operational standards
• Identify opportunities for automation and process improvement

What Youll Need to Have:

• Job Automation Support (Automic)
• Operating System Support (Linux WIndows)
• Database Management System Support (Oracle SQL)

Preferred Qualifications:

• Bachelors degree in a technology-related field
• Certifications or specialized training in related technologies

Pay Range:$40-$48/hr

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