Systems Administrator L2

• Provide support for implementation troubleshooting and maintenance of IT systems
• Manage daily activities of configuration and operation of IT systems
• Provide Tier 1 (Help Desk) problem identification diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations monitoring and problem resolution for all the client/server/storage/network devices mobile devices etc.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification diagnosis and resolution of problems
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization and perform system capacity analysis and planning
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Provide in-depth experience in trouble-shooting IT systems
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software troubleshoot maintain integrity of and configure network components along with implementing operating systems enhancements to improve reliability and performance
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

• TS/SCI Poly
• BS 10 years experience
• Knowledge of Linux and Windows operating systems and command-line interface (CLI)
• Some familiarity in scripting languages (e.g Bash PowerShell)
• Experience with system automation tools (e.g. Active Directory Group Policy for Windows)
• Knowledge of network protocols and services (e.g. TCP/IP DNS DHCP)
• Familiarity with virtualization technologies (e.g. VMWare KVM Docker for Linux; Hyper V VMWare for Windows
• Some experience with monitoring and logging tools (e.g. Splunk Zabbix ELK)
• Understanding of security best practices and protocols

Offering the very best compensation packages and the flexibility to let our employees decide whats most important to them. No vesting schedule no annual requirements for perks we believe you should have the freedom to choose the benefits that work best in your life.

Employee Freedom of Choice
Our focus is on people first. We offer comprehensive and flexible compensation packages that match the best the industry has to offer and can be customized to fit your needs.

Our Benefits:

• 100%company-paidhealthdental andvisionpremiums
• Automaticcompany contributedHealth Savings Account (HSA)upto$3900for families
• Up to 7 weeksof Paid Time Off (PTO)
• Automatic 401kInvestment
• Paid11 Federal Holidays
• BlueCross BlueShieldHealth Insurance
• Tuition/TrainingReimbursement
• Access toRavensseason ticketsin club level
• Company-paidgolf events foryour timeandcourse fees

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics pregnancy protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Unclear Seniority