SVP, Head of Operations

Agency:

Omnicom Media

Job Function:

Media

Job Subfunction:

Media Planning and Buying

Job Description:

Role Summary
The Head of Operations will serve as the central operating backbone of Optimum Sports responsible for translating strategic priorities into scalable execution across the organization.
Blending operational leadership commercial rigor and executive enablement this role ensures OS continues to operate as a unified efficient and growth-oriented roles mandate is to unlock incremental revenuestrengthen commercial response efficiency and enable scalable growth across the organizationand its talent base

Core Responsibilities
Organizational Operations & Workforce Planning
Build and maintain aholistic FTE and staffingchartacross all teams and offices(Sports Marketing Investment PMG Experiential Research)
Develop AI-integrated operations platformstooptimizeresource allocation and utilization
Identifycapacity gaps and growth opportunitieswith a constant ear to the ground on new business organic growth opportunitiesscope shifts etc.
Serve as the central point of coordination across OS leadership Finance HR and Talent Acquisition
Maintain visibility intoopen roles hiring progress and organizational needs ensuring accountability across stakeholders
Aggregate and structurestaffing promotion and compensation recommendations
Supportcareer progression raise eligibilityand internal mobilityacross OS

Commercial Operations
Overseescope development staffing models and pricing frameworksworking with leadership and biz dev for pitches projects and new scopes
Standardizetemplates deliverables and fee structuresacross disciplines
Maintain acentralized SOW database andAI-enabledscope library
CreateAI agents/toolsthat optimize and improve process for new SOW creation
Ensure all scopes areaccurate efficient and commercially sound
Partner with Financetotrack and optimize revenue margin and cost efficiencyacross scopes and accounts

Growth Enablement
Alignstaffing and capabilitiesto new business and organic growth pipeline
Enablecross-functional scoping across capabilities
Ensure operational readiness forpriority pitches andgrowth/upsellopportunitiesbased on business impact resource availability and strategic value
Develop andexecutebusiness transitionframeworkfor new clientonboarding
Partner with business development on key marketing PR and events initiatives

Executive Enablement
Support leadership withplanning reporting and prioritization
Drivecross-functional alignment and accountability
Track execution across key initiatives and strategic priorities
Maintain office seating charts in-office attendance assignments etc.

Qualifications
The ideal candidate should have 12 years of global and US integrated media experience in role(s) that involved delivering an omnichannel perspective and results. This person is curious collaborative poised flexible organized a natural at diplomacy and can adopt different communication styles in different situations across levels functions and borders. Previous experience managing a broad portfolio of brands both large and small is helpful.
Strong experience managing workflow and product across a large global network
Cross functional perspective knows how to connect the dots across workstreams and motivate team to deliver promised results
Strong knowledge of omnichannel strategy negotiations and operations
Extensive knowledge of the media and marketing landscape demonstrating a depth in both brand and performance-based marketing across all channels
Adaptability to adjust approach to incorporate new and evolving information as it becomes available not fixated on initial ideas/approaches as the only way forward
Ability to anticipate and quickly assess continually changing client needs and adapt resources and strategies accordingly
Excellent written and verbal communication presentation organizational interpersonal and analytical skills - Ability to translate numbers into viable business solutions to enhance strategies and meet deliverables
Excellent leadership proficiency


$150000-$250000

Omnicoms policy requires employees to work in the office for a minimum of three days a week unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time and many of our agencies as well as Omnicoms corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed and were focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join uswe look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race religion color ethnic origin gender gender identity age marital status veteran status sexual orientation disability or any other basis prohibited by applicable federal state or local law. EOE/AA/M/D/V/F.