Surveillance Investigator Glendale, CA
Glendale, WI - USA
Job Summary
Field Specialist Investigator
Job Location: Remote with field work in Los Angeles County CA
Job Type:Full-Time Billable Hours Non-exempt
Compensation: $20 - $24/hour paid weekly
Reports To: Regional Manager
Bi-lingual in Spanish and English needed
The Interviews Team is excited to welcome an entry-level Field Investigator to our growing team!
As a Field Specialist youll work on a wide range of insurance investigations including workers compensation suspected fraud and liability claims while delivering thorough high-quality results for our clients. Your day-to-day work will include visiting residences for document signings and retrievals conducting wellness checks gathering photo and video evidence at accident locations and preparing clear detailed investigative reports. Youll also provide daily case updates to ensure accuracy and accountability throughout each investigation.
This is a great opportunity to develop practical skills gain real-world investigative experienceand grow your career in a dynamic and flexible role.
Compensation:
- Hourly Rate: $20 - $24 per hour (Weekly Pay) Commensurate with experience and performance
- Travel Time: Travel commute time is compensated at100% of regular hourly rate after standard commute deduction
- Mileage Reimbursement: $0.60 per mile for all portal-to-portal and mobile surveillance mileage
- Paid Administrative Time: Paid at regular hourly rate (report writing administrative time etc.)
- Paid Training: Paid at regular hourly rate
Full-Time Benefits:
- Paid Time Off and Paid Holidays
- Health Dental Vision Life Insurance Supplemental Health Benefits Flexible Spending Accounts
- 401K with Company Match
Essential job functions include:
- Conducting insurance claims investigations by performing scene investigations and canvases (collect photo/video evidence from the location of the accident)
- Review all case materials prior to conducting investigative activity
- Document signings and retrieval via home visits
- Daily submission of updates regarding work performed on each case
- Preparing and dictating investigation reports
Requirements
FieldInvestigator candidates must have:
- Strong attention to detail with commitment to accuracy and quality
- Ability to effectively communicate with others
- Ability to work independently
- Ability to work from a home-based office and work flexible hours
- Valid drivers license and vehicle with good driving record
- Minimum auto insurance in the amount of $100000 each person/$300000 each accident bodily injury/$50000 property damage
- Smartphone printer scanner desktop/laptop computer with a good internet connection
- Ability to model behaviors that reflect Frascos core values
- Capable of working independently contacting clients and strategizing about the best course of action to handle their needs and be able to proceed accordingly
- Associate or Bachelors Degree in Criminal Justice or related field
- Bi-lingual in Spanish and English
- Customer service experience
About Company
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