Support Services Supervisor
Job Location:
Wilmington, DE - USA
Yearly Salary:
Posted on:
Vacancies:
Job Summary
Do you have a passion for making a real difference in the lives of people living with mental health and substance use challenges At Easterseals PORT Health (ESPH) were seeking a compassionate and dedicated full-timeSupport Services Supervisor to join our team in Eastern North Carolina. As a valued member of our collaborative and supportive team we work together to transform the lives of individuals by providing a comprehensive range of services that treat the whole person and empower patients to find their way forward.
What Youll Do
As the Support Services Supervisor you will be responsible for leading training and supervising a team of Patient Service Coordinators (PSCs) for front desk operations as well as the Call Center PSCs. The Support Services Supervisor needs to be considered a subject matter expert on the PSC position to include insurance verification and eligibility as well as EHR system data accuracy. This position will cultivate an environment that is people-centered and will provide real-time in-person support for their team both virtually and in-person.
How Youll Benefit
Being part of our team means we value and encourage your personal growth and development. Youll earn a competitive salary between $40000 and $55000 annually depending on your skills and experience. This full-time position is Monday-Friday from 8 am-5 pm. We also offer competitive benefits for benefits eligible positions.
Our benefits include:
- Paid time off and paid holidays
- Medical Dental and Vision Health Benefits an optional Flexible Health Spending Account (FSA)
- Life Insurance Disability Insurance and more
- 403(b) Retirement Plan
- Employee Assistance Program and Legal services as needed
- We are a Public Student Loan Forgiveness (PSLF) qualifier
What Were Looking For
To join our team as the Support Services Supervisor you must have top-notch office administration experience excellent communication and coaching skills and the ability to adapt to an ever-changing work environment as needed. We also require:
- High school diploma or GED Bachelors degree preferred
- Previous supervisory or leadership experience
- Minimum of two-years of behavioral health or medical office experience
- Maintain valid state appropriate drivers license and auto insurance for personal and agency vehicles utilized for work
- This is a hybrid positions servicing our southern PORT Health region: Wilmington Whiteville Jacksonville Morehead City
Ready to Apply
Join a team where work isnt just something you do its a purpose. Bring your expertise to a mission that matters. Apply now at or send your resume to
**Voted Raleighs Best Nonprofit Organization and Raleighs Best Mental Health Services two years in a row!**
About Easterseals PORT Health
Easterseals PORT Health is a trustworthy and compassionate partner providing exceptional services in disability mental health and substance use to help our neighbors live their best lives. Purpose dedication and empathy drive our in-person and telehealth service delivery. Our 2600-member team provides more than 10.2 million hours of meaningful support to 40200 kids adults and families in 11000 home facility and community locations across North Carolina and Virginia.
Easterseals PORT Health is an Inclusive Culture Different Voices Embracing Potential Authentic Self and Learning and Growing (IDEAL) organization.
Applicants of all abilities are encouraged to apply!
Required Experience:
Manager
About Company
Easterseals UCP North Carolina & Virginia provides disability and behavioral health services to help our neighbors live their best lives.
